Automation

Automation can fuel efficiency and bottomline growth. But the margin for error is significant and the implications for firms and employees are massive.

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Intelligent Creativity Overhauls The Creative Process

Jay Pattisall 2 days ago
Despite an ever-expanding universe of marketing channels and complexity, the creative process utilized by most marketers and agencies has remained unchanged for nearly a century. Creativity in today’s marketing and agency setting is reliant upon instincts. “Marketing itself is intuitive,” says Doug Zanger of The Martin Agency. Yet an intuition approach alone to creativity produces […]
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After Retail Banking, Now Banks Must Transform Their Corporate Banking

Arnav Gupta 6 days ago
Digital transformation is coming to corporate banking. Corporate banking today is antiquated due to its highly customized and complex product offerings; lack of challengers to drive innovation; and strong barriers to switching for clients. Enterprise clients have lived with a subpar experience for far too long. Now these clients are starting to demand change. They […]
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Predictions 2021 Online Event

Dive deep into the dynamics that will generate obstacles and opportunities in 2021.

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Automation Will Reshape Australia’s Job Market For Decades To Come

Sam Higgins February 22, 2021
Seven years ago, you could have been forgiven for thinking that every second person you knew would be unemployed in just over a decade. Headlines at the time were sensational and alarmist after Oxford academics Carl Benedikt Frey and Michael Osborne estimated that 47% of American jobs were at high risk of automation. While we […]
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2021年预测:自动化成为企业的当务之急

Craig Le Clair January 13, 2021
在过去的一年里,自动化的世界和其地位发生了巨大的变化。点击“阅读更多”了解Forrester对自动化在2021年的发展所作出的预测。
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The Age Of Reinvention In Lending

Zhi Ying Barry December 13, 2020
The lending landscape is changing rapidly. While many of the drivers of change emerged over the past decade, COVID-19 has dramatically accelerated the pace of disruption. COVID-19 introduced massive business and operational challenges, turning lending risk assessment and management on its head.
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Announcing The Forrester Wave™: Insights-Driven Business Process Outsourcing, Q4 2020

Leslie Joseph December 2, 2020
Buyer demand for greater value from insights and technology such as RPA, data science, machine learning, and advanced analytics are forcing both classical BPO and omnichannel BPO vendors to retool themselves into insights-driven BPO's.
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Predictions 2021: Automation Becomes A Business Imperative

Craig Le Clair October 22, 2020
In less than a year automation moved from a long-term goal to a short-term necessity. Find out what Forrester predicts for the automation market in 2021.
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Predictions 2021 Hub

Explore our blog posts, videos, guides, and other resources to understand the dynamics that will shape 2021.

Blog

RPA 成功的十大黄金法则 (Part 4)

Leslie Joseph October 20, 2020
机器人流程自动化(RPA)促进了企业的自动化。但是,并非每个企业都能成功地实现稳定的、规模化的自动化。RPA也带来了一些隐患和陷阱。本报告帮助应用程序开发和交付(AD&D)专业人员确定RPA的重要考量因素,并提出10条成功的“黄金法则”。点击阅读更多。
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The Smaller, Smarter Future Of Agencies

Jay Pattisall October 15, 2020
The future of the “agency” is being shaped by technology. The belief that artificial intelligence and machines will displace human labor is pervasive across many industries. For agencies, embracing artificial intelligence (AI) and intelligent automation (IA) comes with trepidation that the human side of creativity will be forever lost. Even though AI tantalizes marketers with […]
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Europe Predictions 2021: Manufacturers Will Accelerate Their Digital Transformations

Pascal Matzke October 15, 2020
In 2021, European manufacturers will leverage emerging technology to accelerate the digital transformation efforts.
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RPA 成功的十大黄金法则 (Part 3)

Leslie Joseph October 13, 2020
机器人流程自动化(RPA)促进了企业的自动化。但是,并非每个企业都能成功地实现稳定的、规模化的自动化。RPA也带来了一些隐患和陷阱。本报告帮助应用程序开发和交付(AD&D)专业人员确定RPA的重要考量因素,并提出10条成功的“黄金法则”。点击阅读更多。
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Blog

The Industrialization Of Intelligence Will Drive The Autonomous Enterprise

Sam Higgins October 13, 2020
Learn the three key considerations every CIO needs to consider in building their digital transformation agenda.
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Systemic Risk And Robotics In The Future Of Work

Discover how systemic risk and robotics will transform the future of work — and what tools are available to address these trends.

Blog

Why Is Europe’s Automation Adoption Different From The Rest Of The World?

Bernhard Schaffrik September 29, 2020
Automation benefits, such as efficiency and productivity gains and improved customer and employee experience at lower cost, are globally valid and understood. But there are significant differences in adoption speed and intensity of software-based automation technologies across Europe compared to the Americas and Asia Pacific. Software-based automation technologies include robotic process automation, digital process automation […]
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Preparing For The Future: The 2020s Will Demand More From Your Tech

Brian Hopkins September 22, 2020
The 2020s announced their arrival with a bang this year. Find out what IT leaders can do to better align their tech stack to the coming wave of risks and changes.
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NVIDIA Arms Itself To Terminate Intel’s Processor Dominance

Glenn O'Donnell September 16, 2020
NVIDIA just announced that it plans to acquire Arm Limited from SoftBank for $40 billion. The combination aims to conquer the enormous compute market that has long been dominated by the x86 architecture (and, thus, Intel and AMD). The x86 platform remains the leader in PCs and data centers, but the future growth prospects lie […]
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Troubled Times Test Traditional Tech Titans

Glenn O'Donnell August 13, 2020
Spending on core infrastructure is dropping and the large technology firms will have to rise to the challenge. Find out how long the impact of the pandemic will be.
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Asia Pacific: The Future Of Work Is Now

Leslie Joseph July 27, 2020
Dramatic changes in consumer behavior and disruption in the workplace have driven firms in the Asia-Pacific region to speed up their digital plans. Analyst Leslie Joseph provides insight on expediting your digital transformation.
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Four Shocks Are Transforming The Future Of Work

Read The Executive’s Guide To The Future Of Work to learn what the shocks are and how to prepare your organization for them.

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Learn The Key RPA Trends In China

Guannan Lu July 17, 2020
New Forrester research uncovers three key factors that lead to successful RPA deployments.
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The COVID-19 Crisis Sets The Direction For Europe’s Job Market

Dan Bieler June 24, 2020
The COVID-19 crisis on its own won't fundamentally change the workplace. Yet by accelerating trends such as remote work, workspace virtualization, and automation, the pandemic is transforming the European job market.
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Blog

This Is The Right Time To Make The Future Of Work Happen

James L. McQuivey, PhD June 22, 2020
The tools you need to transform your organization for the future are already here. Learn what they are and how to apply them today.
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