CIO insights

The Chief Information Officer (CIO) plays a crucial and complicated role in today’s enterprises. Read insights on how to balance innovation with practicality; the power of big data with customer privacy; and the opportunities of new tech with its accompanying risks.

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Insights

Blog

To Thrive Through Volatility, Master These Three Areas

Sharyn Leaver 2 days ago
There’s no end in sight for the current disruption, but making the right strategic moves will help you come out ahead.
Podcast

Put Employees At The Center Of Your AI Strategy

What It Means 2 days ago
What does it take to make the most of AI in the enterprise? Hint: It’s not the tools. VP and Principal Analyst J. P. Gownder shares insights on the value of putting humans at the center of your AI strategy.

Scale Your AI Strategy To Maximize ROI

Unlock the blueprint for AI success. Discover how to align strategy, prioritize impactful use cases, and close the talent gap — everything you need to expedite ROI and achieve tangible success through AI.

Blog

SUSECON 25: Expanding Open Source In Cloud, Edge, And AI

Michele Pelino 5 days ago
At its recent SUSECON 25 event, SUSE revealed a rebranded portfolio focused on four key platforms. Learn more about those changes and how they could impact your technology plans in this review of the event.
Blog

Salesforce Launches Agentforce: What Technology Leaders Need To Know

Ted Schadler 5 days ago
Learn the ins and outs of building and operating AI agents on Agentforce in this review of Salesforce’s TDX developer conference.
Blog

Call For Entries: The 2025 Enterprise Architecture Awards

Charles Betz 5 days ago
Forrester is thrilled to announce the opening of nominations for the 2025 global Enterprise Architecture Awards. Learn more about this year’s awards and how to apply here.
Blog

Key Questions For Tackling Technical Debt

Linda Ivy-Rosser March 10, 2025
Technology leaders are more focused on technical debt today to ensure that they can fully leverage tomorrow’s emerging tech. Find out the questions that you should be asking to manage the technical debt in your organization.
Blog

The Graphic Future Of IT Management

Charles Betz March 10, 2025
IT management platforms are evolving from forms and workflow-driven systems into systems based on intelligent, interconnected knowledge graphs. Learn how and why in this post.

Calling All Tech & Digital Pioneers!

Get recognized for your tech and digital innovation! Nominations are now open for Forrester’s three Technology Awards across North America, APAC, and EMEA. Winners will be celebrated at Forrester’s Technology & Innovation Summits.

Blog

US Tech Spending Defies The Economic Slowdown To Hit $2.7 Trillion In 2025

Michael O'Grady February 11, 2025
Despite persistent inflation and a cooling labor market, US tech spending is forecast to grow by 6.1% in the US in 2025 to reach a staggering $2.7 trillion. Find out what’s driving this growth and what tech leaders can expect in 2025.
Blog

Global Technology Spending In 2025 Will Reach $4.9 Trillion With Robust 5.6% Growth

Michael O'Grady February 11, 2025
Forrester’s latest global technology market forecast shows robust growth of 5.6% in 2025 driving the market to $4.9 trillion. Learn what’s generating this growth and how to plan for the year ahead.
Blog

The Artificial Intelligence Action Summit In France: Maintaining The Dialogue On Global AI Regulation

Thomas Husson February 5, 2025
After the two previous summits hosted at Bletchley Park in the UK (November 2023) and in Seoul, South Korea (May 2024), French President Emmanuel Macron has decided to host a new AI Action Summit, cochaired with India, on February 10–11 in Paris.
Blog

DeepSeek-R1: Why So Startled?

Leslie Joseph February 4, 2025
Incremental improvements and sudden breakthroughs in price-to-performance ratios are natural parts of any emerging technology’s evolution. Get a detailed breakdown of nine innovations that make DeepSeek’s R1 a leap forward in cost efficiency.
Blog

SAP Makes Significant Leadership Changes Along With Strong FY 2024 Results

Akshara Naik Lopez January 31, 2025
SAP reported better-than-expected Q4 2024 financial results and raised its full-year operating profit forecast as demand for artificial intelligence systems continues. On top of beating expectations, SAP said that it now expects 2025 operating profit to be between €10.3 billion and €10.6 billion, above previous estimates of approximately €10 billion. Its current cloud backlog of […]

Missed It? Watch The APAC Predictions Webinar Replay

Watch it now to explore the 2025 tech predictions impacting APAC tech leaders. Learn what this research means for tech and security strategies in the Asia Pacific region.

Blog

DeepSeek Unleashes Smaller-Footprint Models That Can Transform AIOps From Cloud To Edge

Carlos Casanova January 29, 2025
Exciting developments such as DeepSeek’s R1 announcement are extending opportunities to run large language models on edge devices. These advancements could have profound implications for edge computing, particularly in the realms of AIOps and observability. By enabling real-time insights and faster automations at the edge, enterprises can enhance their operational posture, drive down costs, and improve operational efficiency and resilience.
Blog

Third-Party VMware Support: A New Alternative On The Table

Naveen Chhabra January 27, 2025
Tech buyers scrambling to get VMware support in the wake of the Broadcom deal are happy to hear about new third-party support service providers. Learn some of the pitfalls to avoid in evaluating these new providers.
Blog

NetApp Focuses On Storage And Exits FinOps

Tracy Woo January 22, 2025
Last week, Flexera announced intent to acquire Spot by NetApp to the tune of $100 million, a considerable drop from the $450 million that NetApp paid to acquire Spot.
Blog

How Do You Create AI Advantage?

Ted Schadler January 6, 2025
AI advantage does not come simply by giving employees access to the latest generative AI tools. To truly harness AI effectively, organizations must build their knowledge capacity. Find out how to get started in this preview of a new report.
Podcast

Encore Presentation: How Should Business And Tech Leaders Spend In 2025?

What It Means January 2, 2025
Business and tech leaders expect (slightly) bigger budgets this year. How should they use them? On this episode of What It Means, VPs and Group Research Directors Stephanie Balaouras, Keith Johnston, and Srividya Sridharan dive into Forrester’s Budget Planning Guides’ recommendations for tech, marketing and sales, and customer experience (CX) leaders.
Blog

OpenAI’s o3: Hype Or A Real Step Toward AGI?

Brian Hopkins December 23, 2024
OpenAI’s new o3 and o3-mini models are generating excitement with claims of advanced reasoning capabilities, fueling the artificial general intelligence debate. Learn more about the opportunities and challenges of these models for organizations looking to get more impact from AI.
Blog

Prédictions 2025

Thomas Husson December 17, 2024
Chaque année, depuis maintenant une vingtaine d’année, je partage une synthèse des prévisions que Forrester anticipe pour l’année qui vient. Début 2024, j’avais partagé une dizaine de prévisions ici sur ce même blog et ma collègue Sharyn Leaver – Chief Research Officer @Forrester – a analysé la pertinence de nos prévisions en revenant de manière […]
Blog

What We Saw At AWS re:Invent 2024

Lee Sustar December 12, 2024
AWS may have been caught off guard by the sudden rise of generative AI, but now it’s coming for the competition from every possible angle. Get our key takeaways from AWS re:Invent 2024.
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