Information Technology

Information technology is the core of today’s businesses. Read insights on transforming information technology from a service function to a key driver of business growth.

Insights

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Product Teams For Infrastructure And Operations

Charles Betz August 21, 2019
I believe the integrated product team is the most important economic unit of the 21st century. Can the old I&O dog learn these new product team tricks?
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The Realities Of Rural 5G Deployment In The US

Glenn O'Donnell May 28, 2019
Early last week, Ajit Pai, the chairman of the US Federal Communications Commission (FCC), announced his approval of the merger of T-Mobile and Sprint. This will result in a third megacarrier in the US mobile wireless market, which is a good move for consumers like you and me. I am glad this deal will now […]
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Forrester’s Automation Framework

Discover how to manage the automation portfolio to out-think your competition.

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FORRward: A Weekly Read For Tech And Marketing Execs

Matthew Guarini May 14, 2019
Having A Digital Ad Strategy Doesn’t Mean You’re Ready For This $100 Billion Market This week, the IAB announced that US digital ad spend topped $100 billion for the first time last year. We’re not surprised — our forecast predicts that by 2023, CMOs will spend nearly $150 billion on various digital marketing channels in […]
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FORRward: A Weekly Read For Tech And Marketing Execs

Matthew Guarini May 9, 2019
A Better Mousetrap Is Always Around The Corner The world saw cracks in the armor of Google this week when Alphabet’s earnings reported below analyst estimates. It looks like Amazon and others have found weaknesses in the search-based advertising model — golden geese are mortal, after all. So if Google is vulnerable to disruption, we all […]
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Forrester’s 2019 CIO Predictions Redux: Innovation And Adaptiveness Accelerate

Matthew Guarini May 6, 2019
We put ourselves to the test: Did our 2019 predictions for CIOs hit the mark?
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FORRward: A Weekly Read For Tech And Marketing Execs

Matthew Guarini April 24, 2019
Crisis Management Is Changing  Boeing’s having a tough run. The company is under intense scrutiny after two crashes involving its 737 MAX jets, with governments grounding planes globally. This isn’t the first time Boeing planes have crashed — but PR-wise, it’s the worst. What’s different serves as caution for all leaders, regardless of industry. The […]
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FORRward: A Weekly Read For Tech And Marketing Execs

Matthew Guarini April 18, 2019
Is There A Resurgence For The CIO Role? For years, the CIO role looked like it had been moving toward “chief infrastructure officer,” with many executives feeling like the transformative part of their job had been carved out and handed to chief digital officers. We have always been dubious that CDOs without deep technology expertise […]
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WEBINAR

How To Successfully Manage Your Automation Portfolio

April 18, 2019
Learn how Forrester’s automation framework can help guide decisioning, rationalize your automation portfolio, and prepare for the future of work.
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Forrester’s Future Of Webinar Series: The Future Of IT

March 5, 2019
Learn how future of IT will dictate the future of business by breaking down silos, creating new efficiencies, and generating better customer value.
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FORRward: A Weekly Read For Tech And Marketing Execs

Matthew Guarini February 13, 2019
Lessons From Toy Land: Digital Strategy Beats Digital Marketing Mattel and Hasbro announced earnings this week. Both saw sales decline from the collapse of Toys”R”Us. But Mattel’s sales declined only 5% while Hasbro’s declined 13%, and Wall Street applauded the difference. Why? Because Mattel has been aggressively pursuing a digital products and channels strategy, extending […]
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Tech-Driven Innovation: The Inevitable And Revolutionary Future Of IT

Sharyn Leaver January 30, 2019
Technology has changed virtually everything: the way we work, the way we live, the way we play, and, at a basic level, how humans relate to each other. On the business front, it has fueled the power shift from institutions to customers, powered the emergence of startups and super-scaled platforms that are undercutting and remaking […]
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PODCAST

The Future Of IT: Technology-Driven Innovation

What It Means January 24, 2019
Information technology has changed substantially over the years, not just in the tech it deploys but in its influence within the business. Forrester’s Sharyn Leaver and Craig Le Clair discuss the future of IT.
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WEBINAR

Predictions 2019 Live: The Year Transformation Goes Pragmatic

January 16, 2019
What’s on the horizon in 2019? Join host Victor Milligan, Forrester’s CMO, and Forrester thought leaders at our predictions 2019 online event to understand the major dynamics that will impact your firm in the year ahead.
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Predictions 2019: CIOs, Don’t Put The Cart Before The Horse

Matthew Guarini November 5, 2018
While playing the role of parent, I find that I trot out old tropes like “apply the rules,” “start with the basics,” and “don’t get ahead of yourself” when helping my kids with their homework. And I find that I get into some of the same conversations when I have the opportunity to engage with […]
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WEBINAR

Embrace Automation To Drive Business Technology Innovation

July 26, 2018
Learn how you can assess your organization’s readiness to invest in automation technologies and the steps you need to take to get there.
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WEBINAR

Transform Your Employee Experience To Power Customer Experience

April 19, 2018
Learn how firms can use emerging technologies to transform their employees’ experience, and how this directly affects customer experience.
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WEBINAR

Five Steps To Successfully Implement Your AI Strategy

April 4, 2018
Learn how to move your AI initiatives beyond the experimental stage to bring business results.
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A New Era Of Operations

IT will drive innovation — and your business.

WEBINAR

Untangle Your Business Strategies For IoT — How To Identify The Three Scenarios

December 12, 2017
Understand how the business value of IoT often goes far beyond increased operational efficiency to drive revenue.
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