Information Technology

Information technology is the core of today’s businesses. Read insights on transforming information technology from a service function to a key driver of business growth.

Insights

Blog

Troubled Times Test Traditional Tech Titans

Glenn O'Donnell 2 hours ago
Cisco Systems stock fell over 11% today after it delivered its latest quarterly earnings yesterday. Cisco beat street estimates, but it fell based on a 9% YoY decrease in revenue and a weak outlook for coming quarters. Our research indicates a coming drought in infrastructure tech spending, so the next few quarters – likely to […]
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Blog

Forecasting In Uncertainty: Q2 2020 US GDP Report Reveals Negative Surprises For US Economy But Positives For US Tech Market

Andrew Bartels July 30, 2020
US GDP fell 32.9% in the second quarter. Learn the implications for the economy and the tech sector specifically.
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Systemic Risk And Robotics In The Future Of Work

Discover how systemic risk and robotics will transform the future of work — and what tools are available to address these trends.

Webinar

The Rise Of Employee Power And Data In The Future Of Work

July 28, 2020
Learn how the tsunami of employee data and the rise of employee power will impact your organization and how you can prepare.
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Blog

Container Adoption Is On The Rise: How Can Security Keep Up?

Sandy Carielli July 24, 2020
Adopting containers has become increasingly popular — consider that, as of 2019, 33% of global developers indicated that their development organizations currently use containers, and another 25% said they want to do so over the next 12 months. These numbers are not surprising when we consider the value containers offer, such as scalability, agility, and […]
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Blog

Canadian Tech Market Will Fall At Least 7% In 2020 Due To The COVID-19 Recession

Andrew Bartels July 20, 2020
Vice President Andrew Bartels examines the swirling factors impacting the Canadian tech market in his latest forecast.
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Blog

Value Stream Management Tools Unlock Agile-Plus-DevOps’ Potential: Takeaways From The Forrester Wave™

Christopher Condo July 20, 2020
Application development and delivery (AD&D) leaders focusing on velocity and cadence are finding there’s more to software delivery than going fast. These leaders are realizing that shifting their focus from outputs to outcomes can provide greater insight than velocity alone. Using value stream management (VSM) tools, AD&D leaders gain better insight into their organization’s processes […]
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Blog

Forecasting In Uncertainty: Are Software Vendors Too Optimistic, Or Are We Too Pessimistic About The Software Market Outlook?

Andrew Bartels July 14, 2020
Vice President Andrew Bartels puts the latest Forrester tech market forecasts up against the largest software vendors' outlooks. Read the takeaways here.
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Reducing Software Costs In 2020

Learn negotiation tactics to find short term software cost savings for both existing contracts and upcoming renewals.

Blog

How Shell Is Bridging The Technical Skills Gap

Tracy Woo July 14, 2020
There’s been a ton of buzz and activity around my first report, “Mind The Cloud Skills Gap.” As such, when Shell presented at the IBM Think Digital event earlier this year about reskilling its staff, I was very keen to attend. The key takeaways from this session were: Shell Chief Data and Analytics Officer Frans […]
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Webinar

Systemic Risk And Robotics In The Future Of Work

July 7, 2020
Forrester recently outlined four shocks that will transform the future of work: systemic risk, robots and automation, employee data, and employee power. In this webinar, VPs and Principal Analysts James McQuivey and J P Gownder will provide a deep dive into the first two shocks (risk and robotics) and review the tools available to address […]
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Blog

Forecasting In Uncertainty: IMF World Forecasts Of Deeper 2020 Pandemic Recessions Foreshadow Weaker Tech Markets

Andrew Bartels July 6, 2020
The International Monetary Fund (IMF) is now projecting most countries will see real GDP fall by 7% to 10% in 2020. Find out what this means for tech market growth rates.
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Webinar

The Path To Recovery For Travel And Hospitality Industry

July 1, 2020
Join this complimentary live webinar where Forrester thought leaders will talk about how some industry players are demonstrating resilience, being adaptive and empathetic while discovering ways to adjust to the next-normal.
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Blog

Forecasting In Uncertainty: Warning Signs Inside The SaaS Vendors’ Recent Earnings Reports

Andrew Bartels June 25, 2020
What do the most recent software spending figures reveal about the long-term impact of the pandemic on the tech market? VP Andrew Bartels breaks it all down by reviewing some of the top SaaS vendors’ earnings reports.
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The CIO In 2020: A Window Of Opportunity

The IT leader’s guide to capitalizing on uncertain times.

Blog

Does CX Matter To The Enterprise Cloud? Absolutely!

Dave Bartoletti June 23, 2020
Customer experience is just as important for internal customers as external. Learn more about the value of CX in your IT planning.
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Blog

Dependability Demands Of Your VDI Infrastructure Are Skyrocketing

Naveen Chhabra May 19, 2020
The rush to scale up virtual desktop infrastructure doesn't mean you should abandon risk management. Get three tips for IT continuity risk planning.
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Blog

Introducing The Forrester Wave™: Cloud Human Capital Management Suites, Q2 2020

Mark Brandau May 19, 2020
Prior to the pandemic, the majority of global software decision makers were dissatisfied with their existing human capital management (HCM) products and were evaluating other products. With COVID-19, this dissatisfaction is now acute, and digital workforce transformation has accelerated. The right HCM technology to transform your organization’s people and workforce strategies is no longer nice […]
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Blog

Red Hat’s Marketplace Seeks To Simplify Kubernetes (K8s) Management

Tracy Woo May 11, 2020
The biggest announcement from Red Hat’s Summit virtual event was Red Hat Marketplace, operated by IBM. Building on its existing container orchestration software, OpenShift, Red Hat has created a central software purchasing location for automated deployment to any cloud. Red Hat is positioning its Marketplace as the solution to critical pain points from development, security, […]
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Blog

Managing Costs In Azure

Tracy Woo May 8, 2020
Cost management is a topic that consistently comes up in inquiry, regardless of whether the original question was about cost management or about other aspects of cloud strategy. Up until recently, cost management was exclusively served by third-party software offerings. Over the past two years, however, native cloud providers have started to invest in native […]
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The CIO In 2020: A Window Of Opportunity Webinar

Learn how to transform your organization with a customer-first mindset while your competitors play wait-and-see this year

Blog

Why Now Is The Perfect Time To Negotiate Cost Reductions With Software Vendors

Mark Bartrick May 5, 2020
Worker layoffs and furloughs aren’t the only way to quickly reduce costs. Here’s how to start conversations with your vendors today.
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Blog

Developer Engagement Recognizes The Developer As Your Newest Customer

Jacob Morgan May 5, 2020
Digital technology is enabling unprecedented connection between people, companies, and devices. Connecting them all lies at the hands of the developer, a role with increasing power in an organization. In the age of open banking, simply providing access to APIs, documentation, and a sandbox is not enough. Developer engagement builds long-term bridges between a firm […]
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Blog

Forecasting In Uncertainty: Why Scenario A Is Looking More Likely For Some Countries And Scenario B More Likely For Others

Andrew Bartels April 21, 2020
When will the global tech markets recover? Vice President Andrew Bartels provides a four-factor model to assess which recovery scenario is more likely in various regions.
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