infrastructure & operations
Infrastructure & operations are the foundation on which business success is built. Read insights on keeping infrastructure & operations working efficiently and implementing the latest technologies.
Insights
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Cloudflare’s Outage: Another Wake-Up Call For Cloud Resilience
Some of the biggest online platforms in the world were recently knocked offline by an automatically generated configuration file that grew too large. In a world plagued by security threats, operational failures can still happen even in your favorite cloud service. Find out why and how to reduce your risk.
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Beyond Scheduling: The New Era Of Intelligent Workload Automation
Modern businesses need solutions that are agile, responsive, and proactive. Automation must do more than execute tasks: It needs to enable faster decisions, reduce complexity, and free your team from firefighting to focus on innovating. This research uncovers the six forces driving the shift to smarter workload automation. These aren’t just trends — they’re challenges that businesses must address to stay competitive.
Predictions 2026: Your Planning Starts Here
2026 will demand proof, not promises. Explore Forrester’s Predictions resources — guides, webinars, and blogs — to plan smarter, lead with trust, and stay ahead of disruption.
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Don’t Fear Being ODD — Embrace Observability-Driven Development For Faster, Safer Innovation
Discover why observability-driven development (ODD) is the key to faster, safer, and smarter DevOps pipelines. Learn how to shift from reactive firefighting to proactive innovation.
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Predictions 2026: Prepare For AI, Security, And Integrated Network Infrastructure And Operations
Forrester’s 2026 predictions for technology infrastructure and operations highlight major shifts driven by AI adoption, secure LAN expansion, and agentic AI workflows. Key trends include private AI factory growth, edge computing with microservers, SASE and LAN convergence, and autonomous AI preventing outages — crucial insights for tech leaders navigating digital transformation.
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Announcing The Forrester Wave™: Private 5G Services, Q4 2025
Leadership Defined By Business Outcomes The private 5G services market has evolved dramatically, and our new evaluation, The Forrester Wave™: Private 5G Services, Q4 2025, reflects this transformation. What was once a race to deliver connectivity has become a competition to deliver enterprise-ready, outcome-driven solutions. The leaders in this space are no longer just network providers — […]
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Introducing Forrester’s OASIS Framework For Outcome-Driven Infrastructure
The infrastructure landscape is at a crossroads. As AI agents and automation reshape business operations, traditional infrastructure — often rigid, slow, and siloed — can no longer keep pace with the demands of modern enterprises. Learn how Forrester's new OASIS Framework for outcome-driven infrastructure platforms can provide the vision for how technology leaders should build infrastructure for the agentic AI era.
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AI Doesn’t Fix Bad Processes — It Amplifies Them
In the rush to adopt AI and drive growth, many B2B organizations overlook the one thing that makes it all work: process. Discover why fixing broken processes is the key to scalable success.
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AWS Outage, Nexperia Seizure, And The EU’s Cloud Sovereignty Framework: The Battle For Digital Sovereignty Is On!
In times of calm, but especially in times of chaos, risk management strategies and their execution must be dictated by context and control. Prioritizing key risks and crafting appropriate responses is essential to keeping the business going.
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From Developers To Services: The Impact Of Atlassian’s Latest AI Innovations
Discover the latest AI breakthroughs and announcements from Atlassian in this review of its recent Team '25 Europe event.
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NetApp INSIGHT 2025: Evolving Storage Into The Enterprise Data Foundation
Learn some of the key themes from the NetApp INSIGHT 2025 event and find out what they could mean for your storage portfolio.
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The Semiconductor Chessboard: Moves That Shape Tech’s Future
As the semiconductor industry moves beyond silicon, strategic decisions about materials, supply chains, and geopolitics are shaping the future of tech. Discover why innovation alone isn’t enough.
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Oracle AI World 2025: The First Look Under New Command
Get key takeaways from Oracle's newly renamed annual conference, the first with new CEOs Clay Magouyrk and Mike Sicilia at the helm.
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The AWS US-East Outage: A Wake-Up Call For Cloud Resilience
The fourth outage in five years for AWS’s US-East region was traced to DNS resolution failures that affected many core services. Find out what you should do from both the technology and the supplier risk management side to improve your cloud resilience.
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Developer-Led Growth Meets Enterprise-Grade Security And Distributed Infrastructure At Cloudflare Connect 2025
Cloudflare Connect 2025 had a distinctly optimistic vibe as the vendor positions itself as the connective tissue for modern digital operations in the enterprise and showcases its AI security abilities. Learn more in this event review.
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VMware Explore Paris 2025: Our Take On Private AI And Private Cloud Sovereignty
VMware Explore’s 2025 Paris event showcased the future of VMware Private AI and cloud sovereignty with the launch of VCF 9.0. From sovereign AI use cases to disconnected cloud operations, the event highlighted VMware’s evolving role in enabling secure, compliant infrastructure across Europe.
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AI Powers A New Computing Ecosystem
There’s a new AI computing stack forming to deliver AI-native experiences. Learn the five layers of that stack and how they combine to optimize AI workloads.
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How Accurate Were Our Predictions For 2025?
Predictions season is here, and our research teams have been hard at work formulating and fine-tuning their calls for 2026. But before we release our 2026 predictions, here’s a review of some of the “hits” and “misses” from our 2025 predictions.
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Cogeneration For The Next Generation Of Data Centers
To meet rising energy demands without overwhelming traditional power grids, data centers are exploring more efficient and sustainable energy solutions, such as cogeneration — aka combined heat and power (CHP). Learn three of the key benefits of CHP in this post.
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Minimum Viable Sovereignty: A Smarter Path For Tech Leaders
Sovereignty is no longer optional. Geopolitical tensions, tariffs, and regulatory pressures have made digital sovereignty a permanent concern for tech leaders. But chasing full sovereignty across your IT stack can lead to decision paralysis, ballooning costs, and operational complexity. Instead, organizations should aim for what Forrester calls minimum viable sovereignty — a pragmatic, risk-based approach […]
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Huawei Connect 2025: Building AI Infrastructure In A Sanctioned World
Huawei Connect 2025 was more than showing off new products. This year topics such as export controls and supply chain constraints dominated the conversation. Find out more in this event review.
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