infrastructure & operations

Infrastructure & operations are the foundation on which business success is built. Read insights on keeping infrastructure & operations working efficiently and implementing the latest technologies.

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Insights

Blog

Can Platform Teams Improve Shared Services?

Julie Mohr February 27, 2024
Business and technology leaders are moving away from shared services due to their association with delays, inflexibility, and bureaucracy. These negative perceptions have led organizations to seek alternatives to meet their agile and digital team requirements.
Blog

2024: A Bittersweet Beginning For The Subscription Hardware Business

Naveen Chhabra February 16, 2024
What is the future of subscription hardware? Learn why the transition to on-premises subscription hardware faced some bittersweet moments last year and where it’s headed this year.

Honor Your Tech Excellence With The Prestige Of A 2024 Forrester Award

We’re accepting nominations for our global 2024 Technology Strategy Impact and Enterprise Architecture Awards. Deadlines are approaching. Check out our award requirements and submit your nomination today.

Blog

High-Performance IT: How IT Running Style Impacts Business Value

Carlos Casanova February 13, 2024
Style matters when running IT: too slow, and your business misses out on market opportunities; too fast, and you’re transforming operations that the business can’t fully utilize. Learn how the optimal balance of IT capabilities will let you run high-performance IT — the pursuit of continuously improving business results through technology.
Blog

Unlock IT Operational Excellence In Seven Steps

Carlos Casanova February 12, 2024
AIOps and observability have become crucial for businesses seeking to optimize their IT operations. These technologies offer the promise of enhanced efficiency, improved decision-making, and better customer experiences. Learn how to successfully implement AIOps and observability by following a seven-step approach.
Blog

AIOps And Observability Deliver Operational Insights

Carlos Casanova February 12, 2024
Implementing AIOps and observability solutions can be a challenging task for organizations. To ensure success, it is crucial to develop the right approach and strategy that aligns with your enterprise’s specific IT complexity and goals. Learn how you can begin exploring the best practices for AIOps and observability and the aspects that you need to consider when embarking on the delivery of these.
Blog

Were Our 2023 Cloud Predictions Correct?

Tracy Woo February 6, 2024
It's time to take a look back and score our 2023 cloud predictions. Find out where we accurately predicted cloud trends and where we missed the mark for cloud in 2023.
Webinar

New Tools And Strategies For Managing Technical Debt

Watch this on-demand webinar to explore new tools and strategies for keeping technical debt under control, including a demonstration of Forrester’s Technical Debt Modernization And Migration Scenario Tool.
Podcast

Tech Trends To Watch In 2024

What It Means February 1, 2024
How will generative AI impact infrastructure plans? What regulatory issues will tech leaders have to grapple with? Hear Forrester’s technology analysts discuss their predictions for the latest tech trends in 2024.
Blog

SAP Shares Reach Record High, As Company Restructures 8,000 Jobs And Lures Customers With Cloud ERP Migration Discounts

Akshara Naik Lopez January 31, 2024
Existing SAP ECC customer or recent on-prem SAP S/4HANA customer? Take advantage of the new RISE migration discounts in 2024.
Blog

Announcing The Continuous Automation And Testing Services Landscape, Q4 2023

Diego Lo Giudice January 16, 2024
Get a detailed look at the services provided by 42 continuous automation testing services providers in this new landscape report.
Blog

Focus On GenAI In India Will Drive Core Modernization And SaaS Adoption In 2024

Biswajeet Mahapatra December 22, 2023
In 2024, generative AI will find its way into many initiatives across companies in India. Read our top five India technology predictions for 2024 here.
Blog

GenAI Accelerates Your Agile Knowledge Management Transformation

Julie Mohr December 21, 2023
As technology continues to evolve, so does the future of operations. Advancements in natural language processing and deep learning will make AI-driven operations and agile knowledge management even more intuitive and human-like.

See Outcome-Driven EA Practice Benefits In Action

Watch our exclusive webinar and unlock the secrets to high-performing, outcome-driven enterprise architecture with real-world models and examples you can implement today.

Blog

The Top 10 Infrastructure Trends That Matter In 2023

Naveen Chhabra December 20, 2023
Get a preview of our new report on the top 10 technology infrastructure trends of 2023 in this blog which lists out four of the trends.
Blog

The Future Of ITSM And ESM

Julie Mohr December 18, 2023
The enterprise and IT service management market is heading in an interesting direction. As the platforms continue to expand in their capabilities, organizations make substantial investments to ensure that they get the most from their service management platform.
Blog

The Top 10 Edge Computing And IoT Trends That Matter In 2023

Michele Pelino December 12, 2023
Get a preview of four of the the top 10 2023 trends in edge computing and IoT.
Blog

Critical Success Factors For A Successful IT Platform Team Transformation

Julie Mohr December 12, 2023
Platform teams have emerged as a significant shift in how we approach technology management. They are responsible for creating the infrastructure that other teams build upon. But transitioning to platform teams is not as simple as rebranding current IT operations teams but rather requires a fresh approach to IT management.
Blog

AWS’s Silent Nod To FinOps

Tracy Woo December 12, 2023
Last week, Amazon.com VP and CTO Werner Vogels closed out re:Invent 2023 with his keynote address on the “frugal architect.” This isn’t the first time that Vogels has introduced this topic. In fact, it was a theme he originally introduced in 2012 that revolves around architecting with cost in mind. To me, and likely to […]

Align Your Tech Architecture To Business Outcomes

Learn how Forrester’s Outcome-Driven Architecture Model can help you align your EA strategy to real business outcomes.

Webinar

Predictions 2024 For Technology Leaders

Learn how to put our 2024 tech predictions into action and tackle some of the top challenges tech leaders will face – like talent and growth by leveraging the power of AI.
Blog

NVIDIA Faces An Army Of Opponents That Might Include You

Glenn O'Donnell November 22, 2023
Find out what's driving NVIDIA's phenomenal success and get an insightful look at who their next competitors may be.
Blog

VMware Customers: Brace For Impact

Tracy Woo November 22, 2023
With the VMware-Broadcom deal set for closing, what should you know? Learn five key things VMware customers can expect in the coming years.
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