Innovation

Innovation is the lifeblood of today’s business world. As traditional ways of doing things become outmoded and disrupted, firms must radically (but smartly) experiment to stay relevant. Read our insights and discover smart approaches to innovation.

Insights

Video

The Future Of Banking: Invisible, Connected, Insights-Driven, And Purposeful

Alyson Clarke July 30, 2020

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Blog

The Future Of Banking Has Arrived

Jacob Morgan July 29, 2020
Forrester's latest research finds future of banking will be invisible, connected, insights-driven, and purposeful. Analysts Jacob Morgan and Alyson Clarke break it all down.
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A New Era Of Operations

IT will drive innovation — and your business.

Video

A Glimpse Into The Future Of Banking

Jacob Morgan July 16, 2020

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Blog

Open Banking Implementation Issues Give Rise To A New Breed Of Intermediaries

Jacob Morgan July 9, 2020
The challenges associated with open banking have brought about a new segment of intermediaries. Find out how these vendors can help inform your technology strategy.
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Blog

The COVID-19 Crisis Sets The Direction For Europe’s Job Market

Dan Bieler June 24, 2020
The COVID-19 crisis on its own won't fundamentally change the workplace. Yet by accelerating trends such as remote work, workspace virtualization, and automation, the pandemic is transforming the European job market.
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Blog

Using Innovation To Rebuild From COVID-19 — Lessons From Financial Services

Jacob Morgan June 4, 2020
We are living in uncertain and extraordinary times, and extraordinary feats are being delivered daily by committed workforces for which speed translates into jobs, businesses — and lives — saved. Innovation is a necessity in times of crisis, made easier by the expectation of fast delivery and the singular goal to coalesce and organize against. […]
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Blog

IoT Analytics Create New Edge Computing Value Props For Content Delivery Networks

James Staten May 29, 2020
Learn how new analytics brought in by CDNs let applications customize content by device and the location.
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The Future Of IT

Tech-driven innovation will revolutionize the business.

Blog

Insurtech Funding Roundup, Q1 2020: Investors Reduce Risk As The COVID-19-Induced Downturn Settles In

Jeffery Williams April 29, 2020
Insurtech funding contracted last quarter amid economic uncertainty. As the pandemic and its aftereffects linger, the outlook remains unclear.
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Blog

In A Crisis, People Want Dependable Technology

Glenn O'Donnell April 23, 2020
If there’s one thing the COVID-19 pandemic has taught businesses, it’s how vital core infrastructure and operations are to an organization’s resiliency and dependability. But where does innovation fit into the new normal?
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Blog

Many Digital Banks Will Struggle Amid The COVID-19-Induced Slowdown, But A Handful Will Innovate And Thrive

Aurelie L'Hostis April 21, 2020
The COVID-19 crisis is accelerating the digital transformation of financial services. Which firms will benefit, which will struggle? Senior Analyst Aurelie L'Hostis provides insights.
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Blog

Seize Payment Innovation Opportunities By Delivering Value To All

Meng Liu April 21, 2020
It’s a perfect time to make the most of digital payments. Learn four steps banks and fintechs in Asia-Pacific can take to make the most of the opportunity in front of them.
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Blog

The Coronavirus Crisis Survival Kit For Startup Entrepreneurs

Dan Bieler April 21, 2020
Principal Analyst Dan Bieler prioritizes three things that startups should be doing to emerge from the coronavirus pandemic successfully.
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Blog

The Future Of Technology And Innovation 2020

Brian Hopkins April 6, 2020
The pandemic has set a new standard for the pace of change. In the past, we have euphemized “overnight disruption” to mean a few months to a few years for changes to unfold, which seemed fast. We live in a new world, where overnight disruption literally means overnight. This represents a radical shift in our mental model of the world, and it is something we are all coping with. This week, I am excited to announce […]
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Blog

Now Is A Counterintuitive But Ideal Time To Drive A Companywide Innovation Campaign

James Staten March 25, 2020
Amid the business disruption caused by COVID-19, opportunities arise to create new value.
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Blog

Fast Failure Is Not Dead

Patrick Carroll March 16, 2020
The idea of fast failure is not a new or shocking revelation. Going back to the early 2000s, post dot-com bubble, the concept of fast failure was originally introduced as a methodology for businesses to rapidly innovate, iterate, and define the viability of an emerging product/service. Facebook even had its own adaption of the methodology […]
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Blog

Service Design: Five Principles To Improve CX, EX, And Business

Karine Cardona-Smits March 11, 2020
Every customer journey, as simple as it looks, happens in a more and more complex ecosystem. Think about your last online purchase: You interacted with an online store, on your computer or your mobile, and got your order delivered at home as planned. Simple? Well . . . on the front stage, yes. But if […]
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Blog

Partner With Telecom And Networking Empowerers For Tech-Driven Innovation Gains

James Staten March 4, 2020
At the PTC’20 conference earlier this year, I hosted a session with Asian finance investment leaders on why tech-driven innovations should be prioritized to ensure your company’s future market leadership. My panelists in this session were: Carlos Katsuya, chief investment officer and head of telecom, media, and technology for Asia, Europe, and MENA regions at […]
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Blog

No, It’s Not Just You: In Retail, Commerce Is Almost Never “Headless”

Emily Pfeiffer March 2, 2020
“Headless commerce” is the ubiquitous, abstract description of the modern commerce suite. Technical folks talk about it as if it’s the new gold standard, and you’re probably wondering if you’re expected to change your entire commerce stack. There’s one not-so-small problem, though: “Headless” means something different depending on who you ask — and where you […]
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Blog

Call For Entries: The 2020 Enterprise Architecture Awards

Gene Leganza March 2, 2020
Digital transformation, innovation, and customer obsession top businesses’ strategic agendas. Enterprise architecture (EA) teams must enable these goals with the right technology roadmap and with internal operating models that can help enterprises attain their goals. EA programs have left behind their old role of centralized and largely disengaged planning and have moved pragmatically into making […]
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Blog

The Power Of Technology-Driven Innovation

Patrick Carroll February 13, 2020
According to Forrester data, firms pursuing technology-driven innovation (TDI) grow 3–4 times faster than industry averages. Learn what these organizations are doing and how it can apply to your own organization.
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