Innovation

Innovation is the lifeblood of today’s business world. As traditional ways of doing things become outmoded and disrupted, firms must radically (but smartly) experiment to stay relevant. Read our insights and discover smart approaches to innovation.

Insights

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So What Was CyberCon 2019 Like?

Seles Sebastin 7 days ago
AISA’s (Australian Information Security Association) annual CyberCon conference was a sight to behold, with an amazing lineup of panelists, keynote speakers, and some female attendees (at last!). Set against the (unusually) sunny, crisp backdrop of Melbourne’s South Wharf, the conference was an immersive two days of contentious debates and discussions on just how pervasive and […]
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Economic Uncertainty And Unicorn Carnage Spells Opportunity For Corporate VCs

Carlton Doty October 7, 2019
As speculation about recession and economic uncertainty grows, many VCs are tempted to tighten investments next year. That would be a big mistake. Find out why.
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A New Era Of Operations

IT will drive innovation — and your business.

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The “Be Here Now” Phone: A Conversation With Light CEO Kaiwei Tang

David Truog September 26, 2019
Does time spent on your smartphone sometimes feel like it’s pulling you away from real life? And is the pull hard to resist? There’s a reason it feels that way.
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Apple Puts The Promise Of Health Innovation In The Hands Of Consumers . . . Pun Intended

Arielle Trzcinski September 12, 2019
“Today’s announcement carries our commitment to health even further by engaging with participants on a larger scale than ever before.” — Jeff Williams, Apple’s chief operating officer At Apple’s special September event earlier this week, the tech titan announced key research initiatives designed to help improve population health. The research builds from data shared by […]
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Learn From Telcos And Network Infrastructure Vendors About Innovations For Networked Solutions

Dan Bieler September 4, 2019
The report “Connected Solutions Are A Catalyst For Tech-Driven Innovation” highlights how technology-driven innovation by telcos and network equipment vendors can help CIOs from outside the telecoms sector with their innovation initiatives.
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VIDEO

Use Cloud Platforms To Drive Your Tech-Driven Innovations

James Staten August 26, 2019
By investing in a cloud platform, you can get on-demand access to the next wave of emerging technologies. Learn how.
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Last-Mile Delivery: eCommerce’s Future Depends On Innovation In Package Delivery

Sucharita Kodali August 8, 2019
15 billion — that’s how many eCommerce orders were delivered last year to customers in the US. Not only are the costs of these shipments increasing, but many of those deliveries are inefficient and generate negative externalities for communities (think clogged roads, for starters). For my new research, “The US Last-Mile Landscape Today,” we interviewed […]
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The Future Of IT

Tech-driven innovation will revolutionize the business.

PODCAST

The Organizational Architecture Of Innovation

What It Means August 1, 2019
Team structure sets the foundation for innovation. On this episode of What It Means, we’re joined by CEO Dennis Barnes to learn how RGAX organizes itself for transformative innovation.
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CEOs Own Software Competency — And The Structure Of Innovation Delivery

Randy Heffner July 30, 2019
World-class innovation delivery requires weaving together three foundational realities: “Software is eating the world.” Marc Andreessen famously said this in a 2011 essay in The Wall Street Journal. It was true then, and it’s all the more true today. Whether your firm is disrupting markets or playing catch-up, every major business activity and strategy requires […]
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CX SF 2019: The Way To Innovate

Jennifer Wise July 22, 2019
Three tips to ensure that innovation efforts deliver business value. Get the full picture at CX SF 2019.
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Tap Consumer Energy To Drive Sustainable Innovation In Singapore

Anjali Lai July 18, 2019
Singapore is recognized as one of the world’s most innovative hubs and as an innovation powerhouse in Asia: The 2018 Global Innovation Index ranks Singapore as the fifth most innovative market out of 126 global economies analyzed, and Singapore’s recently launched S$1 billion innovation fund establishes innovation as a key lever to economic growth and […]
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How 100-Year-Old Firms Stay Relevant

James Staten July 10, 2019
Legacy firms can be leaders, as a recent Forrester Leadership Boards meeting illustrates. Discover how U.S. Bank is investing to maintain its market leadership.
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The Future Of Organizations

Today's organizational structure has aged out.

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The Key To Successful Health: Tech-Driven Innovations

James Staten July 1, 2019
Tech tools are working to improve health outcomes for employees and consumers. Read how.
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Innovation, Data, And UX Archeology At UX STRAT Europe 2019

Karine Cardona-Smits June 25, 2019
I am back from two days at UX STRAT 2019 — a conference that gathers an international community of design leaders and experience makers. This single-track conference offers presentations about the latest trends at the intersection of business strategy, user experience (UX), product, and service design. The three big takeaways for me this year are […]
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Protect Your Customers’ Lives Via Tech-Driven Innovation

James Staten June 17, 2019
For nearly every industry, a key aspect of this is proactively addressing any health issues or risks your customers face or may encounter in the future.
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FORRward: A Weekly Read For Tech And Marketing Execs

Matthew Guarini June 12, 2019
FTD Bankruptcy A Lesson For Long-Standing Brands: Don’t Rest On Your Laurels When century-old floral stalwart FTD filed for Chapter 11, it sent shivers through C-suites of venerable brands everywhere. In a growing market, this pioneer should have dominated. It has long offered eCommerce and delivery, features that competitive direct-to-consumer (DTC) upstarts now use to […]
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New Tech: What I Took Away From The American Graphene Summit

Carlton Doty June 5, 2019
Graphene will (eventually) affect all of us, whether we know it or not. I’ll explain later, but first, let’s take a step back and level-set. What is graphene? Simply put, it is one single atomic layer of carbon, produced by various methods of separating layers of material from graphite. It only existed in the theoretical […]
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Governments: Think Broadly With Your Tech-Driven Innovation Efforts

James Staten June 5, 2019
New Zealand’s Department of Internal Affairs can onboard a new supplier into their digital marketplace in as little as 12 hours, compared with the 12-to-18 months a traditional RFP process takes. Get an in-depth look at their innovative platform.
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FORRward: A Weekly Read For Tech And Marketing Execs

Matthew Guarini May 29, 2019
Facebook’s Planned “Coin” — Much Ado About We-Don’t-Know-What Given Facebook’s 2.4 billion monthly active users, any move the company makes is noteworthy. Put Facebook and cryptocurrency in the same sentence, and you’re guaranteed headlines. In reality, we still don’t know exactly what or when Facebook is planning to launch — possibly in early 2020 and […]
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How To Take Your Customer Value To A Massive New Level

James Staten May 28, 2019
As you know, Forrester is the market leader in customer experience (CX) analysis and guidance. Via our latest CIO-oriented report, we show you how the very strongest CX leaders dare to disrupt with technology-driven innovations (TDIs). Most firms do not empower their CIOs to be their digital transformation leaders, let alone have them drive their […]
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