internet of things (IoT)

Internet of things (IoT) technologies have great promise for brands looking to connect in new and more relevant ways with customers. Read our insights into selecting the right use cases and orchestrating positive experiences using IoT technologies.

Insights

Video

The Future Of Banking: Invisible, Connected, Insights-Driven, And Purposeful

Alyson Clarke July 30, 2020

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Blog

The Future Of Banking Has Arrived

Jacob Morgan July 29, 2020
Forrester's latest research finds future of banking will be invisible, connected, insights-driven, and purposeful. Analysts Jacob Morgan and Alyson Clarke break it all down.
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Video

Help Us Understand What Industrial IoT Platforms Mean To Your Business

Paul Miller July 23, 2020

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Blog

Rumors Of An Arm-Based Mac Signal The Rise Of Ambient PCs

Frank Gillett June 18, 2020
Will Apple announce plans for an Arm-based Mac computer at its annual Worldwide Developers Conference? VP Frank Gillett provides his analysis.
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Blog

Connected Experiences: The Goal For Great “Smart” Products

Frank Gillett June 17, 2020
Product makers have pushed tech smarts beyond our phones and PCs into gear and gadgets, but many smart, connected products are not so smart. Whether it’s the latest connected harvester or a new smart speaker, the user experience often falls short of rising expectations. Adding sensors and remote control using internet-of-things (IoT) tech in products […]
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Blog

Smart Audio: What Tech Innovations In Sound Will Fuel New Experiences?

Frank Gillett June 9, 2020
Audio experiences are getting an upgrade. We’re used to great audio for music, videos, and calls. Now, many of us talk to virtual assistants on our smartphone and increasingly on smart speakers (clients, see “Forrester Infographic: The State Of Voice Assistants, 2019“). Tech companies are using improved microphones, computing, and artificial intelligence to create conversational […]
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Blog

Starting Research On Ambient Technologies And Experiences

Frank Gillett May 28, 2020
New research at Forrester will look into how ambient technologies that extend into our physical context could impact customer and employee experiences.
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Blog

IoT Makes More Sense When You Break It Down Into Three Business Scenarios

Frank Gillett May 8, 2020
Business leaders always want more information about business operations and customer interactions than they have. The technologies of the internet of things (IoT) promise to provide sensing and remote control of physical things, like products or equipment. But the technologies, solutions, and use cases are also so diverse and complex that tech and business leaders […]
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Blog

Introducing The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020 — The Eight Providers That Matter Most

Achim Granzen May 4, 2020
I’m excited to announce that we have published “The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020.” This report will help you understand how the eight service providers that matter most in Asia Pacific stack up and what differentiates them. We have analyzed, evaluated, and scored the following providers according to their business capabilities […]
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Blog

In A Crisis, People Want Dependable Technology

Glenn O'Donnell April 23, 2020
If there’s one thing the COVID-19 pandemic has taught businesses, it’s how vital core infrastructure and operations are to an organization’s resiliency and dependability. But where does innovation fit into the new normal?
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Video

Smart Manufacturing Requires A Range Of Technologies To Succeed

Paul Miller April 23, 2020

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Blog

Future Of Retail 2020: Retailers Test Consumer-Facing And Operational IoT Solutions

Fiona Swerdlow March 31, 2020
To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague Madeline Cyr and I interviewed experts within Forrester for our “Applying 2020 Predictions To Retail” series. To understand the internet of things (IoT) predictions for 2020, we spoke with Forrester IoT expert Frank Gillett. Madeline Cyr: In 2020, you predict […]
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Blog

Partner With Telecom And Networking Empowerers For Tech-Driven Innovation Gains

James Staten March 4, 2020
At the PTC’20 conference earlier this year, I hosted a session with Asian finance investment leaders on why tech-driven innovations should be prioritized to ensure your company’s future market leadership. My panelists in this session were: Carlos Katsuya, chief investment officer and head of telecom, media, and technology for Asia, Europe, and MENA regions at […]
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Blog

Make Room For Public Clouds In Your Industrial IoT Strategy

Paul Miller March 1, 2020
Not too long ago, executives from manufacturing and related industries would not consider running their internet of things (IoT) initiatives from a cloud. Now? It’s hard to find one who doesn’t enthusiastically embrace some role for the public cloud. Makers of industrial IoT (IIoT) software platforms have undergone a similar change of heart, pivoting from […]
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Blog

Peachtree Corners — One Of The Smartest Smart Cities

James Staten February 11, 2020
VP James Staten takes a look inside a smart-city initiative that allows companies to prove out a range of innovations in real-world conditions.
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Blog

Children’s Data Privacy: What’s A Parent To Do?

Heidi Shey January 28, 2020
Happy Data Privacy Day! What kinds of conversations do you have with friends and family about privacy? Over the holidays and through the new year, I had the topic of children’s data privacy and device use come up multiple times. This included concerns about apps, internet-connected toys, and technologies used in the classroom. The Concerns […]
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Blog

With Good Foundations, Augmented Reality Offers A Great Way To Engage With IoT Data

Paul Miller January 21, 2020
Augmented reality (AR) and the internet of things (IoT) — in principle, these two hot technologies are a great match, with data streaming from IoT-connected machines to be used by AR-wielding engineers on the factory floor. My latest report, “Combine Augmented And Mixed Reality With IoT To Deliver Insight At The Point Of Need,” began […]
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Podcast

Emerging Tech In 2020: Four Trends CIOs Need To Watch

What It Means January 2, 2020
2020 will be another year of dramatic change in the emerging tech space, pushing IT leaders to keep pace. In this episode, Forrester analysts provide their top predictions in IoT, AI, edge computing, and cloud computing.
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Blog

2019 Saw Industrial IoT Software Platforms Get Richer

Paul Miller December 20, 2019
My colleague Michele Pelino and I published “The Forrester Wave™: Industrial IoT Software Platforms, Q4 2019” recently, and we’ll be discussing the findings in more detail in a webinar on January 30. It’s a complex space, where traditional industrial conglomerates, established enterprise software giants, networking and telecom providers, hyperscale cloud providers, global systems integrators, professional […]
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Blog

Predictions 2020: IoT Expansion Brings Even More Change

Frank Gillett November 1, 2019
Business use of the internet of things continues to expand. Read Forrester's predictions on what to expect from the IoT market in 2020.
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