internet of things (IoT)

Internet of things (IoT) technologies have great promise for brands looking to connect in new and more relevant ways with customers. Read our insights into selecting the right use cases and orchestrating positive experiences using IoT technologies.

Insights

Blog

Starting Research On Ambient Technologies And Experiences

Frank Gillett May 28, 2020
New research at Forrester will look into how ambient technologies that extend into our physical context could impact customer and employee experiences.
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Blog

IoT Makes More Sense When You Break It Down Into Three Business Scenarios

Frank Gillett May 8, 2020
Business leaders always want more information about business operations and customer interactions than they have. The technologies of the internet of things (IoT) promise to provide sensing and remote control of physical things, like products or equipment. But the technologies, solutions, and use cases are also so diverse and complex that tech and business leaders […]
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Blog

Introducing The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020 — The Eight Providers That Matter Most

Achim Granzen May 4, 2020
I’m excited to announce that we have published “The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020.” This report will help you understand how the eight service providers that matter most in Asia Pacific stack up and what differentiates them. We have analyzed, evaluated, and scored the following providers according to their business capabilities […]
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Blog

In A Crisis, People Want Dependable Technology

Glenn O'Donnell April 23, 2020
If there’s one thing the COVID-19 pandemic has taught businesses, it’s how vital core infrastructure and operations are to an organization’s resiliency and dependability. But where does innovation fit into the new normal?
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Video

Smart Manufacturing Requires A Range Of Technologies To Succeed

Paul Miller April 23, 2020

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Blog

Future Of Retail 2020: Retailers Test Consumer-Facing And Operational IoT Solutions

Fiona Swerdlow March 31, 2020
To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague Madeline Cyr and I interviewed experts within Forrester for our “Applying 2020 Predictions To Retail” series. To understand the internet of things (IoT) predictions for 2020, we spoke with Forrester IoT expert Frank Gillett. Madeline Cyr: In 2020, you predict […]
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Blog

Partner With Telecom And Networking Empowerers For Tech-Driven Innovation Gains

James Staten March 4, 2020
At the PTC’20 conference earlier this year, I hosted a session with Asian finance investment leaders on why tech-driven innovations should be prioritized to ensure your company’s future market leadership. My panelists in this session were: Carlos Katsuya, chief investment officer and head of telecom, media, and technology for Asia, Europe, and MENA regions at […]
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Blog

Make Room For Public Clouds In Your Industrial IoT Strategy

Paul Miller March 1, 2020
Not too long ago, executives from manufacturing and related industries would not consider running their internet of things (IoT) initiatives from a cloud. Now? It’s hard to find one who doesn’t enthusiastically embrace some role for the public cloud. Makers of industrial IoT (IIoT) software platforms have undergone a similar change of heart, pivoting from […]
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Blog

Peachtree Corners — One Of The Smartest Smart Cities

James Staten February 11, 2020
VP James Staten takes a look inside a smart-city initiative that allows companies to prove out a range of innovations in real-world conditions.
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Blog

Children’s Data Privacy: What’s A Parent To Do?

Heidi Shey January 28, 2020
Happy Data Privacy Day! What kinds of conversations do you have with friends and family about privacy? Over the holidays and through the new year, I had the topic of children’s data privacy and device use come up multiple times. This included concerns about apps, internet-connected toys, and technologies used in the classroom. The Concerns […]
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Blog

With Good Foundations, Augmented Reality Offers A Great Way To Engage With IoT Data

Paul Miller January 21, 2020
Augmented reality (AR) and the internet of things (IoT) — in principle, these two hot technologies are a great match, with data streaming from IoT-connected machines to be used by AR-wielding engineers on the factory floor. My latest report, “Combine Augmented And Mixed Reality With IoT To Deliver Insight At The Point Of Need,” began […]
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Podcast

Emerging Tech In 2020: Four Trends CIOs Need To Watch

What It Means January 2, 2020
2020 will be another year of dramatic change in the emerging tech space, pushing IT leaders to keep pace. In this episode, Forrester analysts provide their top predictions in IoT, AI, edge computing, and cloud computing.
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Blog

2019 Saw Industrial IoT Software Platforms Get Richer

Paul Miller December 20, 2019
My colleague Michele Pelino and I published “The Forrester Wave™: Industrial IoT Software Platforms, Q4 2019” recently, and we’ll be discussing the findings in more detail in a webinar on January 30. It’s a complex space, where traditional industrial conglomerates, established enterprise software giants, networking and telecom providers, hyperscale cloud providers, global systems integrators, professional […]
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Blog

Predictions 2020: IoT Expansion Brings Even More Change

Frank Gillett November 1, 2019
Business use of the internet of things continues to expand. Read Forrester's predictions on what to expect from the IoT market in 2020.
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Blog

Reflections On Industrial Transformation ASIA-PACIFIC (ITAP) 2019 In Singapore

Achim Granzen October 24, 2019
I am excited about the state of industrial transformation and industry 4.0! We have come quite a ways over the past few years — not just in technology but, crucially, in how we approach and leverage it in an industrial context. When I first talked to manufacturers of heavy machinery about preventive maintenance around six […]
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Infographic

IoT Brings Value To Your Supply Chain . . . If You Can Find The Talent

Paul Miller October 21, 2019
Michele Pelino and I have been digging into Forrester Analytics’ Technographics® data, looking at big opportunities for the internet of things (IoT) — and identifying some of the consistent stumbling blocks to adoption. Michele and Frank Gillett have already done some great work here, updating documents such as “Internet-Of-Things Heat Maps For Operational Excellence, 2019” […]
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Blog

Digital Twins Combine Enterprise Data And IoT To Drive New Business Value

Paul Miller October 15, 2019
The explosion of data in the IoT era has machinery designers taking a new look at how they use digital twins. Principal Analyst Paul Miller examines the trend.
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Blog

IoT Takes Service-Based Business Models To Less Expensive Assets, But The Organizational Change May Prove Too Difficult For Many

Paul Miller September 23, 2019
Rolls-Royce began shifting its business model away from selling expensive metal, plastic, and carbon-fiber products (jet engines) toward delivering the service of miles flown way back in 1962. Now, with TotalCare, the company earns more than half of its revenues from delivery of a service, not sale of a product. Rolls-Royce is not alone. Its […]
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Blog

Seeking New Opportunities To Deploy Internet Of Things (IoT) Use Cases? Check Out Our Report Highlighting Hot IoT Use Cases In 2019

Michele Pelino September 13, 2019
Is your organization currently deploying or planning to deploy internet of things (IoT) solutions as part of your digital transformation strategy? Check out the video to hear what types of IoT use cases enterprises are deploying to transform operations. IoT use cases such as facility management, security, and surveillance enhance operational processes, while other use […]
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Blog

Reflections On Bosch ConnectedWorld 2019

Dan Bieler August 19, 2019
Bosch ConnectedWorld — Bosch’s premier customer and partner event held annually in Berlin — has become a destination event for European internet of things (IoT) professionals.
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