risk management

Our society is coping with unprecedented challenges. Your customers, employees, and partners are all facing growing uncertainties and concerns, such as: income inequality and job insecurity, social unrest, and misinformation and disinformation. Meanwhile, systemic risks like climate change, pandemics, and global recessions have wrought significant health, safety, and financial impacts. Established societal institutions have often […]

Today, Forrester published a report on how “Modern Smart Applications Are Transforming Supplier Value Management” (available to Forrester clients). It explains why AI was relatively slow to reach the procurement function and also what changed to belatedly power a wave of innovation. I cite several examples, both from large SVM software suite vendors and from […]

Businesses always need to adapt their operations to changing circumstances, and the pandemic has only exacerbated the need to rethink risk management strategies. COVID-19 has simultaneously highlighted the necessity of risk management and exposed the gaps that exist in many governance, risk, and compliance (GRC) programs today. The pandemic also accelerated digital strategy and transformation […]

Learn the three tactics your organization can use to shift from technology supporting business value to technology shaping business value.

As I begin my career at Forrester, it seems proper to have my first blog introduce my coverage areas and how they interact, generate relevancy, and create value.  The nature, design, and performance of managed organizations is evolving to accommodate drastic advancements in technology. To put this into context, technology investment has increased. However, productivity has declined from these investments over […]

There are now multiple COVID-19 vaccines paving the path to an eventual recovery of social and economic activity lost to the pandemic since 2020. However, it will not be an easy path due to tremendous challenges ranging from supply chain and distribution difficulties to ethical and policy-related concerns.

The GameStop incident was not a one-off phenomenon. Tech leaders should heed these five takeaways.

We’ve been seeing lots of stories about the effect of the power outages in Texas, and more will come over the next few weeks. When it comes down to it, the “R” in ERCOT was overlooked. One of the lesser-covered issues in the media is the impact of that lack of reliability on the migration […]

The cybersecurity risk ratings (CSR) market is a bit like Marmite or SPAM (the pork product in a can, not the unwelcome emails) — some customers love it, others hate it. We see examples of both extremes in our customer interactions, interviews, and research on this market. Our responsibility as analysts is to highlight where […]

You’re probably tired of hearing about 2021 cybersecurity predictions. This is something different. We’re taking a look back to what we predicted would happen in 2020 and grading our predictions. After all, why make predictions in the first place if we’re not going to reflect and assess ourselves afterward? When we make predictions, we aim to identify what is different that we think […]

2020 taught us that we underestimate the role of the supply chain until we're inconvenienced. It also taught us that supply chain risk is business risk.

Learn why data and tech governance initiatives must evolve to embrace ethics and risk this year.

The COVID-19 pandemic unequivocally changed how employers think the workforce could and should look like. As firms have been growing more acclimated to the “new normal,” insider threats, breaches, and employee unrest are on the rise. You need to know which security vendors fit your needs and which strategies to take. As we head into month […]

I was scouring some of the Black Friday ads this week, and the trend seems to be less “Black Friday” than “Black November and probably most of December, too.” Best Buy is touting, “Black Friday all season long.” Target offers weekly “Black Friday Now” deals. Walmart? “Black Friday Deals for Days!” None of this is […]

The 2020s announced their arrival with a bang this year. Find out what IT leaders can do to better align their tech stack to the coming wave of risks and changes.

Spending on core infrastructure is dropping and the large technology firms will have to rise to the challenge. Find out how long the impact of the pandemic will be.

What are the most common issues resulting from AI? Analyst Brandon Purcell reviews the most recent legal issues stemming from AI and provide guidance on how to address them.