Blog
It used to be that you could think of ServiceNow services almost exclusively in the context of ITSM implementations, however the ServiceNow Services market has decisively moved beyond those traditional confines. While ITSM, ITOM, and ITAM remain critical, the platform expansion into Enterprise Workflows mandates a closer strategic look of service provider selections. For tech […]
Blog
People in software development tend to have mixed feelings about metrics. On one hand, many developers have computer science or engineering backgrounds and are comfortable with numbers. They use metrics to find opportunities for optimization. Just as you can’t make a compiler faster unless you know how long it takes and where, you can’t make […]
