IT Leaders

Tackling Challenges On The Road To Digital Transformation

As an IT leader, you’re currently facing an unprecedented set of challenges in preparing your organization for an unpredictable future. You’re responsible for not only identifying and deploying the right technologies to transform and differentiate your business to more digitally savvy customers but also continuously optimizing the employee experience to enable a more agile and efficient workforce. Expert and unbiased advice is critical to making confident decisions about your firm’s digital transformation.

Achieve Your Priorities

You’re under increased pressure to show greater business impact from the technology and services you select to power both the customer and employee experience. Your scope of responsibility today requires that you:

  • Demonstrate The Business Value Of Technology​
  • Lead A High-Performing Culture And Organization​
  • Embed Resilience And Security In The Company​
  • Optimize Your Tech Stack And Services​
  • Enable An Insights-Driven Business​
  • Evaluate And Deploy Emerging Tech
  • Inspire Tech-Driven Business Innovation

How Forrester Helps IT Leaders

As the leader in customer-centric business and technology research, Forrester partners with CIOs and IT leaders to embrace technology trends and new ways of leading and operating that drive adaptive strategies and deliver differentiation through digital transformation.

Amplify your role.

Develop your voice as a business leader in the organization and on the executive team.

Align to transformation.

Achieve buy-in and drive action across the organization on impactful technology initiatives.

Elevate your team.

Teach your organization to embrace changing technology and use it to address new customer needs.

Leading-Edge Insights, Guidance, And Tools

Forrester Research

Forrester's research is backed by deep customer insights and aligned to IT leader priorities to help you keep pace with technology trends and drive the business forward on transformational

  • Planning Your Technology Roadmap

    Keeping track of new technology is a full-time job. Forrester consultants provide clients hands-on guidance founded in our exclusive research to develop a unique IT roadmap to meet your organization's goals.

  • Vendor Selection And Engagement

    Selecting the right technology vendor can feel like going out on a limb alone. Forrester's technology analysts provide clients expert advice and detailed vendor assessments to help you make confident technology choices, balancing service delivery, agility, innovation, and cost.

Research Spotlight

Advanced Digital Businesses Win Through Tech-Driven Business Innovation

The most advanced customer-obsessed firms use chains of technology innovation to deliver exceptional customer experience and operational excellence. However, most firms struggle to reach this point due to outdated technologies and methods of working. This research provides Forrester’s vision for IT leaders and CIOs and shows you what your firm must do to get there.


Why You Should Care About Sustainability

Abhijit Sunil 5 days ago
Whether you are a producer of enterprise technology or a consumer of it, if you have sent an email, bought a cell phone, or ordered a nice little gift online, you should care.
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The New, Unstable Normal

Learn how COVID-19 will change business and technology forever in this webinar on October 28.


Get Ready For The Subscription Business

Dan Bieler November 20, 2020
Subscriptions link the value propositions of customer usage to outcomes. To achieve this business model, traditional product companies need to reinvent innovation cycles, product development approaches, sales and marketing tactics, and customer support functions. There are many obstacles to this transformation — but it’s doable. Three main observations when defining your strategy for driving subscription […]
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The Future Of Services Is Value Orchestration

Ted Schadler November 9, 2020
After a year of interviews and a review of Forrester’s 20-year history of research into professional and technology services — global delivery, cloud integration, asset-based consulting, and digital transformation — we have reached a conclusion: We live in a post-cloud world. When companies can tap the value and innovation of 100,000 business and technology services […]
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CIO & IT Leaders Team Members

Expert Guidance

Forrester reframed our approach and altered my vision of what our cloud strategy would be.

-CIO, utility company

Predictions 2021: Accelerating Out Of The Crisis

Predictions 2021The business landscape has fundamentally shifted. Success in 2021 will depend on firms’ willingness and ability to harness disruption and drive meaningful change. Read our Predictions Guide to learn how to meet the moment and thrive.

Thank You