Purchased Research Documents And Webinars
If you purchased an individual research document or Webinar and are not completely satisfied, please notify us within 24 hours of your purchase for a full refund.
Events
Forrester will refund the full registration fee if notified in writing four weeks before an Event. Cancellations made between two and four weeks prior to an Event are subject to a 50% service charge. No refunds will be given for cancellations made less than two weeks prior to an Event.
To initiate your refund request for Events in the US, please email our team at events@forrester.com or call +1 888-343-6786. For Events in EMEA, please contact eventsemea@forrester.com (+31 (0)20 305 4848). For Events in APAC, please contact eventsapac@forrester.com (+65 6426 7019).