social media

How will social media change as consumers move toward more private and ephemeral experiences? Read our insights on how social media will adapt.

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A TikTok Ban Is More Likely, But It Might Not Go Dark

Kelsey Chickering 4 days ago
The US Supreme Court seems to be leaning toward upholding the law to require TikTok’s divestiture or have it face a ban, but this doesn’t mean that we’re at the end of the road.
Blog

Full-Funnel Advertising Makes Poppi Famous

Nikhil Lai 4 days ago
America’s soda market is very difficult to disrupt. The market is massive — nine of 10 US households buy soda — and dominated by a few iconic incumbents. Nonetheless, challenger brands have tried to take share. Orbitz, whose soda looked like a potable lava lamp, lasted less than a year. Jolt Cola packed a punch […]
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Meta’s Content Moderation Pivot Reflects A New Political Climate

Kelsey Chickering January 7, 2025
Meta's announced pullback in its content moderation policies reflects a growing shift in American sentiment around anti-censorship and free speech. What could it mean for the user experience and for ad dollars?
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Prediction: TikTok Won’t Be Banned In The US

Mike Proulx December 6, 2024
Despite TikTok being that much closer to a ban, we stand by our prediction that TikTok will not get banned or divest in the US in 2025. Find out why.
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Measure Creator Marketing Partnerships With A Composite Set Of Metrics

Kelsey Chickering December 4, 2024
Best-in-class creator marketing programs are multidimensional, with many different types of creators, content, and activations.
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Influencers Are This Holiday Season’s “Gift Guides”

Kelsey Chickering November 25, 2024
Creator gift guides will fuel shoppers this holiday season, helping to solidify social media as a critical commerce channel for marketers.
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Social Suites Mature With New AI Workflows And Expanded Use Cases

Kelsey Chickering November 21, 2024
Social media has become a critical channel for marketers. It intersects many teams, from social media managers to commerce marketers and care agents. These often siloed teams need technology to help them effectively collaborate and measure the impact of their efforts from one place. Forrester defines social suites as: Platforms that combine multiple social tech […]
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Predictions 2025: The Media Industry Resolves 2024’s Unruly Unknowns

Kelsey Chickering October 24, 2024
Marketers will gain confidence as some lingering media and advertising questions are resolved. But they shouldn’t get too confident or comfortable. Learn what the coming year will hold.
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No Clickbait Here — LinkedIn Is Clearly King Of B2B Social Media

Karen Tran October 21, 2024
Forrester’s 2024 B2B Brand And Communications Survey sheds light on marketing leaders' social preferences and strategies, including where the other major platforms fit in.
Blog

Today’s TikTok Appeal Pressure-Tests The First Amendment

Mike Proulx September 16, 2024
This morning, attorneys for TikTok appeared before the federal appeals court in Washington — challenging a law signed in April that forces the app to either cut ties with its China-based parent company (ByteDance) or be banned. What’s at stake? TikTok’s 170 million US users and 7 million businesses that rely on the app. TikTok believes […]
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Two Bipartisan (Yet Controversial) Bills To Protect Children Online Pass The US Senate

Kelsey Chickering August 1, 2024
In overwhelming (and very rare) bipartisan agreement, the United States Senate passed two bills that tackle children’s online safety: the Kids Online Safety Act (KOSA) and the Children and Teens’ Online Privacy Protection Act (COPPA 2.0). This is a big deal because the Senate hasn’t passed internet protections for kids in decades. But the two bills still […]
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Supreme Court Punts Flimsy Laws Limiting Social Media Content Moderation

Kelsey Chickering July 1, 2024
Dismantling content moderation on social media platforms would have a host of negative consequences and change marketers' spending decisions.
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TikTok Users Are Split About TikTok Notes

Mike Proulx April 18, 2024
As TikTok begins to roll out TikTok Notes, it faces more headwinds than tailwinds as it tries to take on Meta's Instagram. Get a detailed analysis in this post.
Blog

Has Digital Advertising Reached Maturity In The US?

Cindy Liu April 4, 2024
Spending on digital advertising in the US is forecasted to settle into a period of moderate growth. Find out why in this report preview.
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Florida’s New Law Restricting Social Media Use Will Be Tough To Enforce

Mike Proulx March 26, 2024
Florida's social media HB3 bill (that restricts teen's social media use) was just signed into law. What happens now?
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TikTok’s Influence On Young Voters Makes It A Threat To US Democracy And An Asset To Marketers

Kelsey Chickering March 18, 2024
TikTok's unquestionable sway over young, voting-age US citizens could pose danger, even as it makes the platform an optimal media channel.
Blog

Banning TikTok Creates A Meta Monopoly

Mike Proulx March 13, 2024
Despite increased anti-trust Congressional measures, a ban on TikTok will hand a monopoly to Meta’s Reels.
Blog

The US Senate Hearing To Protect Online Children: Alcohol Use Is “Age-Gated” — Why Isn’t Social Media?

Kelsey Chickering January 24, 2024
Social media platforms are under fire for their failure to protect children against a wide range of issues, including mental health concerns and sexual exploitation. This will be the main topic at a January 31 US Senate hearing, where the CEOs from Meta, X, TikTok, Snap, and Discord will testify on what they’re doing — […]
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Very Human Takeaways From An AI Event

Phyllis Davidson December 20, 2023
Learn key takeaways from the 2023 Berkeley Business Analytics & AI Summit, which had the theme of “Analytics, AI, and Society: Towards a Wiser World?”
Blog

Musk’s Message Marks X’s Official Breakup With Big Brands

Mike Proulx November 30, 2023
It’s not every day that a prominent business owner tells its revenue suppliers to “go f— [themselves],” but that’s exactly what Elon Musk said to X advertisers yesterday during The New York Times’ DealBook Summit — not once but three times (the latter instance using the acronym “GFY”). This came just shortly after Musk apologized […]
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