Forrester certification courses are evolving over the next few months, with updated content and course names. If you’ve already certified your knowledge through a Forrester course, your certification remains valid and the knowledge you gained does not change. Learn more about this evolution, especially as it pertains to CX courses.
CX Certification Alumni
Showcase Your Achievement
Once you complete a course, you’ll receive a personalized digital certificate and a badge of your achievement by email. Here’s how to share your certified status with the world, in 3 easy steps:
Add Your Badge
Here’s how to upload your badge to LinkedIn:
- Download the appropriate badge image and text description for the course you just completed.
- Open your LinkedIn profile and select the “Featured” section.
- Upload the badge image as a “Media” file with title and text.
- As course names evolve, you are encouraged to download the latest badge for your course equivalent.
Add To Profile
Here’s how to add your Forrester Certification to LinkedIn under the “Licenses and Certifications” section:
- From the learner dashboard, click the “My Certificates” tab.
- Locate your certification, at the end of the row, click “Add to profile”.
- The integration will automatically fill-in all certification details.
- Click “Save”.
CX Foundations
Completed Forrester CX Foundations course in MONTH YEAR. Certification indicates knowledge, application, and experience in the discipline of customer experience (CX).
Mastering Customer Experience
Completed Forrester Mastering Customer Experience course in MONTH YEAR. Certification indicates knowledge, application, and experience in the discipline of customer experience (CX).
Mapping Customer Journeys
Completed Forrester CX Mapping Customer Journeys course in MONTH YEAR. Certification recognizes advanced achievement of customer journey mapping at scale.
CX Management
Completed Forrester CX Management course in MONTH YEAR. Certification recognizes advanced achievement to manage CX as a distinct and maturing business discipline.
Innovating Customer Experience
Completed Forrester Innovating Customer Experience course in MONTH YEAR. Certification recognizes advanced achievement in the adoption of cutting-edge CX practices.
Update Your Name And Email Signature
Here’s how to add your distinctive credentials after your name in your email signature and/or on LinkedIn. Do this on LinkedIn by adding it to your “Last Name” field (e.g., “Smith, FCX-I”). Every time you complete a CX-related course, add a level to your designation. (FCX-II, FCX-III, etc.).
- Forrester CX Certified = FCX-I
If your corporate policy allows, add your badge image to your email signature. Link the image back to this page: https://www.forrester.com/certification/
B2B Marketing Certification Alumni
Showcase Your Achievement
Once you complete a course, you’ll receive a personalized digital certificate by email. Your certification never expires. Here’s how to share your Forrester-certified status with the world, in 3 easy steps:
Add Your Badge
Here’s how to upload your badge to LinkedIn:
- Download the appropriate badge image and text description for the course you just completed.
- Open your LinkedIn profile and select the “Featured” section.
- Upload the badge image as a “Media” file with title and text.
- As course names evolve, you are encouraged to download the latest badge for your course equivalent.
Add To Profile
Here’s how to add your Forrester Certification to LinkedIn under the “Licenses and Certifications” section:
- From the learner dashboard, click the “My Certificates” tab.
- Locate your certification, at the end of the row, click “Add to profile”.
- The integration will automatically fill-in all certification details.
- Click “Save”.
Accelerating B2B Marketing
Completed Forrester Accelerating B2B Marketing course in MONTH YEAR. Certification indicates knowledge, application, and experience using Forrester frameworks and methodologies to accelerate revenue.
Demand And Account-Based Marketing
Completed Forrester Demand And Account-Based Marketing course in MONTH YEAR. Certification recognizes advanced achievement to improve demand and accelerate revenue pipeline.
Portfolio Marketing
Completed Forrester Portfolio Marketing course in MONTH YEAR. Certification recognizes advanced achievement to create audience-centric product launch programs with impact.
Update Your Name And Email Signature
Finally, add your distinctive credentials after your name in your email signature and/or on LinkedIn. Do this on LinkedIn by adding it to your “Last Name” field (e.g., “Smith, B2B-I”). Every time you complete a B2B Marketing-related course, add a level to your designation. (B2B-II, B2B-III, etc.).
-
- Forrester B2B Marketing Certified = B2B-I
Link your badge back to this page: https://www.forrester.com/certification/
Zero Trust Certification alumni
Showcase Your Achievement
Once you complete a course, you’ll receive a personalized digital certificate by email. Your certification never expires. Here’s how to share your Forrester-certified status with the world, in 3 easy steps:
Add Your Badge
Here’s how to upload your badge to LinkedIn:
- Download the appropriate badge image and text description for the course you just completed.
- Open your LinkedIn profile and select the “Featured” section.
- Upload the badge image as a “Media” file with title and text.
- As course names evolve, you are encouraged to download the latest badge for your course equivalent.
Add To Profile
Here’s how to add your Forrester Certification to LinkedIn under the “Licenses and Certifications” section:
- From the learner dashboard, click the “My Certificates” tab.
- Locate your certification, at the end of the row, click “Add to profile”.
- The integration will automatically fill-in all certification details.
- Click “Save”.
Adopting Zero Trust
Completed Forrester Adopting Zero Trust course in MONTH YEAR. Certification indicates knowledge, application, and experience using the Zero Trust framework to ensure information security. (Note: This is the correct badge for Zero Trust Strategy course alumni.)
Update Your Name And Email Signature
Finally, add your distinctive credentials after your name in your email signature and/or on LinkedIn. Do this on LinkedIn by adding it to your “Last Name” field (e.g., “Smith, ZTX-I”).
-
- Forrester Zero Trust Certified = ZTX-I
Link your badge back to this page: https://www.forrester.com/certification/
Strategic Leadership Certification alumni
Showcase Your Achievement
Once you complete a course, you’ll receive a personalized digital certificate by email. Your certification never expires. Here’s how to share your Forrester-certified status with the world, in 2 easy steps:
Add Your Badge
Here’s how to upload your badge to LinkedIn:
- Download the appropriate badge image and text description for the course you just completed.
- Open your LinkedIn profile and select the “Featured” section.
- Upload the badge image as a “Media” file with title and text.
Add To Profile
Here’s how to add your Forrester Certification to LinkedIn under the “Licenses and Certifications” section:
- From the learner dashboard, click the “My Certificates” tab.
- Locate your certification, at the end of the row, click “Add to profile”.
- The integration will automatically fill-in all certification details.
- Click “Save”.
Leading With Customer Obsession
Completed Forrester Leading With Customer Obsession course in MONTH YEAR. Certification indicates knowledge, application, and experience using Forrester competencies and models to activate customer obsession throughout the business.
Building Winning Business Cases
Completed Forrester Building Winning Business Cases course in MONTH YEAR. Certification recognizes knowledge and application of Forrester’s Total Economic ImpactTM (TEI) methodology.