Certification

Forrester Certification provides a powerful way for leaders and team members to build critical skills. Certifications cover Forrester’s research-backed best practices in key business concepts, such as customer obsession, CX, B2B marketing, technology (security and risk), and more. Forrester Certification creates alignment, so leaders and teams can move faster together. Relevant Certifications are included in Forrester Decisions and Forrester Market Insights services.

Teams are encouraged to participate in Certifications together for increased collaboration and application opportunities; each individual must complete their own work and pass the exams to receive certification.

Colleagues who want to learn together can enroll in the same monthly public Certification cohort, organize a private cohort for a more tailored learning experience, or complete courses together on their own schedule if they are Forrester Decisions or Forrester Market Insights research license holders.

Certifications are online, self-paced learning experiences, designed to build skills that can be put into practice immediately. Curated and developed by Forrester analysts, Certifications use short-format video, case studies, and interactive exercises to bring content to life and apply it to the learner’s real-world situation.

Each Certification includes five to six competency-based, self-paced courses. To earn a certificate and badge, learners must complete all certification requirements, including watching videos, completing exercises, and passing exams.

Learners in our monthly public cohorts or private cohorts have 60 days to complete the certification requirements.

Forrester Decisions and Forrester Market Insights research license holders have access to a selection of courses, and the ability to earn certification on demand throughout the duration of their license period.

For Forrester’s online Certification programs, there are no live, in-person, specific day/time commitments. However, participants in a 60-day cohort are invited to join an optional live orientation session. Forrester Decisions clients and Forrester Market Insights license holders have on-demand access to an asynchronous orientation course.

Forrester also offers in-person Certification opportunities at select Forrester events. These programs are offered on a limited basis to in-person event attendees and require attending live presentations, workshops, and peer discussions.

Learners spend 2–3 hours per course for a total of 12–18 hours per Certification. We recommend a pace of roughly one course per week, but coursework can be completed any time during the cohort period (or any time during the license period for Forrester Decisions clients). Certifications use a dynamic microlearning format that was designed with adult learning needs in mind and that works with busy schedules.

Each Certification includes five to six competency-based, self-paced courses. To earn a certificate and badge, learners must complete all certification requirements, including watching videos, completing exercises, and passing exams.

Learners in our monthly public cohorts or private cohorts have 60 days to complete the certification requirements.

Forrester Decisions and Forrester Market Insights research license holders have access to a selection of courses and the ability to earn certification on demand throughout the duration of their license period.

Upon certification completion and verification, you’ll receive a signed digital certificate and badge to recognize your achievement. Post your digital badge to professional social networking sites to showcase your credentials.

See Alumni Badges

Yes, Forrester provides several options for leaders and team members to build foundational awareness and critical skills.

Certification
Teams are encouraged to participate in Certifications together for increased collaboration and application opportunities; each individual must complete their own work and pass the exams to receive certification.

Available opportunities:

• Colleagues who want to learn together can enroll in the same monthly public Certification cohort.
• Larger groups can leverage a private cohort for a more tailored learning experience, including a company-branded course environment, flexible start date, and exclusive orientation session.

Colleagues can complete courses together, on their own schedule, if they are Forrester Decisions or Forrester Market Insights research license holders.

Enterprise programs (non-certifying)
Tailored enterprise programs provide clients with a platform to accelerate their transformation efforts with a foundational training curriculum alongside the client’s own vision and strategy.

Workforce Certification
If 100 or more of your staff are certified with Forrester, you can showcase this milestone of your organization’s commitment to industry best practices and professional development. Please contact your Forrester representative to discuss how to promote your workforce certification achievement.

Currently, you have the option to pursue CPE/CEU credits with the Forrester Zero Trust Certification. This Certification takes an average of 6–18 hours to complete; total time to complete varies by individual learner.

Forrester advises 6–18 hours as the minimum CPE hours for certification earners; learners may be able to report additional self-study hours.

Please let us know if you’re interested in CPE/CEU credits for additional Forrester Certifications.

Forrester offers in-person Certification opportunities at select Forrester events. These programs are offered on a limited basis to in-person attendees and require attending presentations, workshops, and peer discussions. Explore upcoming events for more details.

Public cohort or private cohort participants:

• After registering, you’ll receive more instructions on logging in to the course platform via email one week before your cohort’s start date.
• You can choose to join an optional orientation session ahead of your cohort’s start date (a sign-up link will be provided via email).

Forrester Decisions or Forrester Marketing Insights license holders:

• Log in to Forrester.com and navigate to “Critical Data & Assets” in the top menu bar.
• Under “Additional Resources,” select “Courses & Certifications.”
• You can browse and open relevant courses and Certifications that you have access to at any time while you remain a Forrester Decisions client.

Questions? Please contact us at certify@forrester.com.

If you have additional questions, please contact your Forrester representative or reach out to the Certification team directly at certify@forrester.com.