While conventional wisdom says firm should never pay ransom, according to new research by Forrester, it can be a valid recovery option based on business need and circumstances. 

Ransomware attacks are up 500% from this time last year, and firms have been forced to pay ransom as attackers become more sophisticated and specifically go after their backups. Although companies should generally seek to avoid paying a ransom, it’s a valid recovery path and should be explored in parallel with other recovery efforts to ensure the best decision is made for the organization. 

Analyst Josh Zelonis outlines Forrester’s guide to paying ransomware, including how to understand the process of responding to an incident and deciding whether paying a ransom is the best business decision.  

Read more in his blog post.