Many businesses are still unclear on the processes, technologies, and challenges involved with implementing digital transformation: 21% of firms Forrester surveyed claimed their transformation was complete, demonstrating a clear disconnect from leaders who treat it as a one-off project instead of the long-term, permanent change it is to an organization’s approach to technology. At 31%, security topped the list of what firms find most challenging about digital transformation, with technology strategy (24%) and company culture (23%) not too far behind.

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