Customer-Obsessed Enterprise Award Winners
These high performers in customer obsession are companies that prioritize customers in their leadership, strategy, and operations and drive successful business outcomes.
Customer-Obsessed Leadership Award Winners
We’re pleased to honor these Customer-Obsessed Leadership Award winners, senior marketing, CX, and digital business leaders who prioritize customer needs to build an environment of customer obsession across the organization.
North America
Jill Pavlovich,
senior vice president of digital shopping experiences, Albertsons Companies
Jon Freier,
president of Consumer Group, T-Mobile
North America
Elizabeth Killinger,
executive vice president, NRG, and president, NRG Home and Reliant, NRG Energy
Aarthi Murali
chief customer experience officer, M&T Bank
Amy Summy
executive vice president, chief marketing officer, and consumer lead, Labcorp
Nominate Your CX Excellence
Want to join the ranks of Forrester Customer-Obsessed Awards winners? Nominate your company’s winning customer-centric approach. Check out our award requirements to see if you qualify to apply for award recognition.
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