Modernize IT With CX As The Core Design Principle
Government agencies need to improve the performance of technology to comply with FITARA and the MGT Act and to fuel mission success. To do this, you need to address corrosive technical debt — spending precious money on systems that add marginal value at outsized costs — and likely organizational inertia. The goal is to place the user — whether a citizen or an employee — at the center of design and modernize to shift debt to leverage.
Cyberthreats are prolific and continuously adapting — we are in a cyber arms race where combatants have a broad threat surface to play with and no shortage of tactics to do damage. “Trust but verify” is no longer a valid approach. Moat and castle strategies ignore threats and compromised assets inside the castle. The Zero Trust framework provides you a rigorous approach to defend and counter today’s escalating risk.
Why And How To Improve The Government Customer Experience
When federal agencies improve CX, the public is more willing to engage the agency, comply with its directives, and forgive its errors. Read the six components needed to improve CX management.
Phishing: The Simple Attack That Shreds The Defenses Of Sensitive Networks
A recent report by Area 1 Security reveals that a three-year-long cyberattack led to the breach of the EU’s diplomatic communications network. By focusing on the cybersecurity of the weakest link, the information of all EU-28 member states has been compromised.
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