Technology Leaders

Technology’s Role In Powering Growth

One of the keys to achieving customer obsession is steadfast alignment and shared accountability for business outcomes. Technology executives have to build relationships across the organization and understand business goals and security leaders must ensure that all of the experiences are secure and don’t put customers or the brand at risk. Regardless of where you sit in your company’s IT or security organization, you can play a vital role in powering growth.

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Alignment Drives Growth

Challenges We Help You Solve

Guide

Build Buy-In For Your Technology Strategy

Get Access To Our Four-Step Framework And The IT–Strategy-On-A-Page Template

Guide

Stop Experimenting and Start Scaling Your AI Efforts

Take Your AI Initiatives From Experiments To Measurable Business Outcomes

Guide + Workbook

2026 Technology Budget Planning Guide + Workbook

Discover How Bold Investments Now Can Accelerate Your Goals In 2026

Resource Center

The Top 10 Emerging Technologies Of 2025

Get All The Resources Around The Top 10 Emerging Technologies Of 2025

Hear Vice President and Principal Analyst Ted Schadler discuss some of the biggest challenges clients come to Forrester with today.

Forrester Solutions For Technology Leaders

Technology Executives

Technology leaders are under constant pressure to deliver on today’s priorities while staying on top of what’s next. Forrester can help you address your most pressing priorities.

Security Leaders

Security leaders today have to head off cyberattacks, safeguard the brand reputation, and ensure a secure customer experience. Forrester can help security teams align their efforts with technology strategy.

What Our Clients Are Saying

Oracle

How Oracle And Forrester Tackled DORA Compliance Together

Learn how Forrester helped Northern Trust identify the security architecture models that aligned to its goals.

Toa Reinsurance Company

Technology Spend Benchmarking Helps Insurance CIO Budget With Confidence

Learn how the CIO of Toa Reinsurance uses Forrester’s technology spend benchmarking data to deliver his annual budget to the executive team with confidence.

City Of Pittsburgh

From Tactical To Strategic: How The City Of Pittsburgh’s IT Team Is Preparing For The Future

Municipal IT departments are typically very tactical by nature. Learn how the City of Pittsburgh’s CIO was able to coach her leadership team to build long-term strategic IT plans with Forrester’s help.

Upcoming Events For Technology And Security Leaders

Austin

Technology & Innovation Forum Central

New York City

Technology & Innovation Forum East

London

Technology & Innovation Forum EMEA

Washington, D.C.

Security & Risk Forum

Blogs

Blog

The CIO’s Guide To AI Readiness

Frederic Giron 15 hours ago
To deploy AI safely and profitably at scale, CIOs must cut through AI hype and focus on IT capability maturity. Learn how in this preview of a new report.
Blog

How AI Raises The Stakes For CMO-CIO Collaboration

Thomas Husson 5 days ago
Marketing and technology have never been more intertwined, yet effective collaboration between these functions remains elusive for many organizations. As AI accelerates transformation across workflows, this misalignment can become a liability. While collaboration improved during the pandemic, progress has stalled due to lack of goal alignment, communication failures, and conflicting priorities and budgets. GenAI And […]
Blog

Why Business Capabilities Are Your Secret Weapon For IT Cost Optimization

Stéphane Vanrechem 6 days ago
Most CIOs face mounting cost pressure, driven by the business. Forrester’s Business And Technology Services Survey, 2025, found that 48% of business leaders rank cost reduction as a top priority. Many organizations have already chased quick savings: 76% have renegotiated vendor contracts, yet the strain persists. In the same survey, 22% still report insufficient budget […]
Blog

Verizon Outage Reignites Reliability Concerns

Octavio Garcia Granados January 15, 2026
On January 14, Verizon experienced a major nationwide cellular service disruption that left subscribers across the country facing significant connectivity issues. Although outage report numbers climbed into the hundreds of thousands, this visible count represents only a small portion of the true impact. As is typical in large‑scale outages, many customers who encountered problems never […]

Meet Our Technology Analysts

Craig Le Clair has more than 25 years of experience in IT and business process transformation. As a Forrester analyst, he focuses on helping clients apply automation, including robotic and digital process automation. He also guides them on ways to use tools to transform processes and advises them on the impact of automation on the future of work and employee experience.

Get to know Craig in this short video and learn more about his role as a technology analyst.

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