Newsroom

Forrester analyzes the most pressing business, marketing and technology matters across the globe.

Latest Press Releases

Press Release

Forrester Research, Inc. CEO And CAO To Speak At The Sidoti & Company, LLC Virtual Investor Conference

26 mins ago
Forrester Research, Inc. (Nasdaq: FORR) today announced that Chief Executive Officer George Colony and Chief Accounting Officer and Interim Chief Financial Officer Scott Chouinard will speak virtually at the Sidoti & Company, LLC Virtual Investor Conference on Wednesday, June 23, 2021. George Colony and Scott Chouinard will address the conference attendees virtually at 10:00 a.m. [...]
Read More
Press Release

Forrester’s George F. Colony Recognized As A Glassdoor Top CEO In 2021

5 days ago
Cambridge, Mass., June 16, 2021 — Forrester (Nasdaq: FORR) Founder, Chairman, and CEO George F. Colony has been named one of Glassdoor’s Top CEOs in 2021, based on anonymous and voluntary reviews Forrester employees shared on Glassdoor throughout the past year. Among chief executives recognized by employees in the US, Colony ranks 12th out of [...]
Read More
Press Release

I dispositivi touchless FeedbackNow® di Forrester consentono a due degli aeroporti più frequentati di Milano di monitorare e migliorare la customer experience in tempo reale

5 days ago
I dispositivi “Smiley BoxTM” intuitivi e facili da usare assicurano il flusso di dati operativi essenziali per ripristinare la fiducia dei passeggeri durante la pandemia  CAMBRIDGE, Massachusetts, 16 giugno 2021 – Forrester (Nasdaq: FORR) ha annunciato oggi che la società di gestione aeroportuale SEA si avvarrà della soluzione touchless di Forrester, FeedbackNow, per la misurazione in tempo reale della customer experience (CX) in due degli [...]
Read More
Press Release

Forrester’s FeedbackNow® Touchless Devices Enable Two Of Milan’s Busiest Airports To Track And Improve Customer Experience In Real Time

5 days ago
Intuitive and easy-to-use “Smiley BoxTM” devices ensure the flow of vital operational data for restoring passenger confidence during the pandemic CAMBRIDGE, Mass., June 16, 2021 – Forrester (Nasdaq: FORR) announced today that airport management company SEA Group is relying on Forrester FeedbackNow’s touchless solution for real-time customer experience (CX) measurement at two of Milan’s busiest [...]
Read More

Latest Media Alerts

Media Alert

E-Commerce In Western Europe Saw Record 31% Growth

11 hours ago
The Forrester 2021 Online Retail Forecast for Western Europe shows that e-commerce in the region grew 2.5 times faster in 2020 than in 2019 which means a record growth of 31%. The countries with the most developed e-commerce markets, such as the Netherlands, Sweden, Germany, and the UK, saw the fastest rates of growth, as did food and drink, alcohol, video games, and [...]
Read More
Media Alert

Forrester: Why Businesses Must Infuse Sustainability Into Their Growth Strategies

May 17, 2021
From evolving consumer and employee sentiment, to changing investor priorities and new competitive pressures, firms are adapting to a set of market shifts and physical risks that require a strong commitment to environmental sustainability. Today’s organisation must balance growth priorities with those of people and the planet, aligning with long-term customer and stakeholder values. At [...]
Read More
Media Alert

Forrester Research, Inc. (Nasdaq: FORR) to Ring The Nasdaq Stock Market Opening Bell

April 30, 2021
What:  Forrester Research, Inc. (Nasdaq: FORR), one of the most influential research and advisory firms in the world will ring the Nasdaq Opening Bell remotely from across the country. George F. Colony, Founder, Chairman, & CEO, will ring the Opening Bell alongside the Company’s team in a virtual bell ringing ceremony. When: Monday, May 3, [...]
Read More
Media Alert

Forrester: Business Resilience During A Crisis Comes With Being “Future Fit”

April 9, 2021
Most organizations were not ready for COVID-19, thinking the risk of a pandemic too remote to consider in their planning. Yet some were able to pivot to new opportunities. Others filled market gaps left by competitors unable to cope. According to Forrester, planning and execution of a “future fit” tech strategy creates an effective foundation [...]
Read More

Latest Media Coverage

Media Coverage

Le Figaro – Face aux cyberattaques, le monde entre dans une zone de turbulences

12 hours ago
Le Figaro: In the French top tier daily, Allie Mellen weighs in on ransomware attacks and explains that it comes down to critical infrastructure providers who must choose between indefinitely suspending business processes or paying the ransom. Read the full article here. Read more from Allie here.
Read More
Media Coverage

The Boston Business Journal – These Mass. execs rank among Glassdoor’s top CEOs in 2021

12 hours ago
Boston Business Journal: The outlet highlights George Colony in a slideshow as one of the few Massachusetts executives to be named one of Glassdoor’s top CEOs in 2021. See the full slideshow here. Read more from Forrester CEO George Colony here.
Read More
Media Coverage

Bloomberg – Pokémon Go Creator Has a Plan to Be More Than a One-Hit Wonder

12 hours ago
Bloomberg: Julie Ask discusses the potential of augmented reality for tech and video game companies. Read the full article here. Read more from Julie here.
Read More
Media Coverage

The Wall Street Journal – Some Brands Improved Customer Service Despite Pandemic

June 8, 2021
The Wall Street Journal: Principal Analyst TJ Keitt shares the impact of the pandemic on customer experience and discusses the measures high performing companies embraced to improve Forrester’s CX Index US scores. Read the full article here. Read more from TJ here.
Read More

The Forrester Brand

Find out what drives us, why clients work with us, and how we show up for our clients and our colleagues every day.

About Us

Forrester helps business and technology leaders use customer obsession to accelerate growth.