Newsroom

CAMBRIDGE, Mass., April 20, 2021 — Forrester Research, Inc. (Nasdaq: FORR) will broadcast its first-quarter earnings conference call at 4:30 p.m. Eastern time on Wednesday, May 5, 2021. The call will be available at forrester.com. Investors who want to hear the call should log on at least 15 minutes prior to the broadcast. Participants may preregister for the call here. Instructions are [...]

Live virtual experience will explore how CX and data-driven analytics must converge to shape the customer journey and drive business growth SINGAPORE, April 20, 2021 — Forrester (Nasdaq: FORR) today announced the conference agenda for its CX APAC 2021 live virtual experience, being held May 11–12, 2021. According to Forrester, in Asia Pacific, understanding customers’ needs [...]

Event will showcase latest research and unveil new tools to help B2B marketing, sales, and product leaders accelerate business growth  CAMBRIDGE, Mass., April 12, 2021 — Forrester (Nasdaq: FORR) today announced the full conference agenda for its B2B Summit North America live virtual experience to be held May 3–6, 2021. For more than a decade, B2B Summit — formerly the SiriusDecisions Summit — has been a trusted resource for [...]

LONDON, UK, March 31, 2021 — Forrester (Nasdaq: FORR) has been named as a supplier to offer research and advisory services on the Crown Commercial Service’s (CCS) G-Cloud digital marketplace. The G-Cloud Framework supports UK Government organisations in achieving maximum commercial value for procurement of goods and services. In 2019-20, CCS helped the public sector achieve commercial benefits worth over £1 billion — supporting world-class public services that offer best value for taxpayers.  UK public sector organisations can now quickly and easily engage Forrester via the procurement channel to [...]

Most organizations were not ready for COVID-19, thinking the risk of a pandemic too remote to consider in their planning. Yet some were able to pivot to new opportunities. Others filled market gaps left by competitors unable to cope. According to Forrester, planning and execution of a “future fit” tech strategy creates an effective foundation [...]

2020 drastically changed how events were held, with B2B marketing and event teams quickly shifting to a virtual model. As we start moving away from social distancing rules established by the pandemic, marketers will work towards a hybrid model — blending both physical and virtual elements. New research from Forrester is designed to help B2B [...]

As many organizations fought to reconfigure their workforce to be significantly more home-based last year per the pandemic, the collective threat landscape increased dramatically as well. New research from Forrester describes how security professionals can better reduce risk and furnish a quicker exit out of “pandemic mode” by targeting the following five greatest cyberthreats in 2021: State-sponsored espionage and disinformation: This year, state [...]

Currently, more than six in 10 Americans suffer from at least one chronic disease or health condition that demands medical attention to monitor or treat once diagnosed. At the same time, many Americans lack affordable, convenient, and adequate healthcare; food, water, education, utilities, shelter, and safety; and community services, family, or social support. New research [...]

TechRepublic: AI-specific insights from VP and Principal Analyst Mike Gualtieri and Principal Analyst Kjell Carlsson about the Microsoft-Nuance acquisition are featured in a recent article. Read the full article here. Read more from Mike here and Kjell here.

WIRED: Principal Analyst Ian Jacobs speaks with the outlet about how Nuance’s $16 billion price tag reflects the broader potential of both voice-based authentication technology, chatbots, and tools for monitoring call center conversations, as well as AI for healthcare. Read the full article here. Read more from Ian here.

Marketplace: VP and Research Director Daniel Hong shares insights about how Nuance’s technology is applied across the healthcare industry, as well as the biggest growth areas for speech recognition technology. Read the full article here. Read more from Daniel here.

The Wall Street Journal: Principal Analyst Ian Jacobs discusses challenges involving natural language processing (NLP) technology. Read the full article here. Read more from Ian here.