Latest Press Releases
New Research At Forrester’s Technology & Innovation North America Reveals Global Tech Spending Will Surpass $4.8 Trillion In 2023 — Despite Increasing Uncertainty
Economic turbulence, supply chain issues, and a tech talent shortage will prompt tech leaders to prioritize investments in projects that improve operational resilience to drive growth AUSTIN, Texas, and CAMBRIDGE, Mass., September 29, 2022 — New research unveiled at Forrester’s (Nasdaq: FORR) Technology & Innovation North America reveals that global tech spending will reach more [...]
At Forrester’s B2B Summit APAC, the Return on Integration Honouree will share how it used Forrester’s research, frameworks, and models to drive cross-functional alignment SINGAPORE, September 15, 2022 — Forrester (Nasdaq: FORR) today announced that Grant Thornton Australia, a leading B2B professional services firm, has been recognised as its 2022 Return on Integration (ROI) Honours winner at the [...]
The in-person and digital event experience will showcase the latest research and insights to help European technology leaders embrace innovation LONDON, 14 September, 2022 — Forrester (Nasdaq: FORR) today announced the full conference agenda for Technology & Innovation EMEA 2022, being held in London and digitally, 13–14 October. To stay competitive in today’s volatile business environment, technology executives [...]
De persoonlijke en digitale evenementervaring presenteert het meest recente onderzoek en de meest recente inzichten om de Europese technologische leiders te helpen innovatie te omarmen LONDEN, 14 september 2022 — Forrester (Nasdaq: FORR) kondigde vandaag de volledige agenda voor de conferentie voor Technology & Innovation EMEA 2022 aan, die wordt gehouden in Londen en digitaal op 13-14 oktober 2022. Om [...]
Latest Media Alerts
The first, Web3 And Web 3.0 Are Synonymous Today — But This Wasn’t Always True, describes the interchangeability of the terms “Web3” and “Web 3.0,” despite many referring to them as the same concept. Learn more about how this shift took place — over a 23-year span. The second, Web3 Promises A Better Online Future [...]
Rising inflation, a looming energy crisis, and the increased cost of living in Australia mean more and more customers need help managing their money. In fact, 54% of Australian online adults say they need help with money management, yet only 21% strongly believe that their financial institution cares about their financial well-being. To gauge how effective and easy the [...]
Forrester has published the report “The State of European Cloud, 2022” in which our analysts highlight the latest trends in European enterprise cloud usage. The report’s findings show that cloud usage is alive and well in the European cloud market. As the pandemic starts to resolve and conflict in Eastern Europe builds, enterprises are revisiting [...]
Forrester’s US 2022 Banking CX Index: Customer Trust In Banks Falls For The First Time In Four Years
According to Forrester’s US 2022 Banking Customer Experience Index (CX Index™) rankings, customer trust in banks fell for the first time since 2018. While trust in banking brands reached an all-time high in 2021, 62% and 61% of customers currently trust direct and multichannel banks, respectively, when interacting with them — a drop of two [...]
Latest Media Coverage
Handelsblatt: Researcher Himank Joshi shares findings from his research, “The Global Software Industry Forecast, 2022,” and offers insights into increasing prices for IT services at Microsoft, SAP, and similar companies. Read the full article here.
TechBeacon: VP, Principal Analyst Michele Goetz outlines phases for how tech leaders can shift to an AI-first data strategy to deliver innovative CX and better business outcomes. Read the full article here. Read more from Michele here.
SmartBrief: VP, Principal Analyst Barbie Mattie is featured in SmartBrief’s coverage highlighting Forrester’s Planning Guide for B2B Marketing Executives. Read the full article here. Read more from Barbie here.
ISMG: VP, Research Director Merritt Maxim breaks down the latest trends in IAM. Read the full article here. Read more from Merritt here.
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