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CAMBRIDGE, Mass., May 19, 2022 — Forrester (Nasdaq: FORR) today announces that the company has joined the Work Without Limits Business Network to foster greater employment opportunities for candidates with disabilities. As part of its diversity and inclusion (D&I) journey, Forrester’s hiring initiatives focus on attracting talent from all backgrounds — including racial, ethnic, gender [...]

Year-over-year total contract value increased by 15% to $351.4 million Cambridge, Mass., May 5, 2022 — Forrester Research, Inc. (Nasdaq: FORR) today announced strong results for the first quarter ended March 31, 2022, headlined by contract value growth of 15% with revenue growth of 10%. On a GAAP basis, earnings per share (EPS) was $0.22, [...]

The in-person and digital experience will explore how customer experience, B2C marketing, and digital leaders can better understand and serve their customers’ needs to increase loyalty and drive business growth LONDON, 4 May 2022 — Forrester (Nasdaq: FORR) today announced the full conference agenda for CX EMEA, being held in London and digitally on 22–23 June, 2022. According to [...]

La experiencia digital y en persona explorará cómo la experiencia del cliente, el marketing B2C y los líderes digitales pueden comprender y atender mejor las necesidades de sus clientes para aumentar la lealtad e impulsar el crecimiento del negocio LONDRES, 4 de mayo de 2022 — Forrester anunció hoy la agenda completa de la conferencia para CX [...]

In observance of this year’s Global Accessibility Awareness Day, Forrester continues to explore how accessibility is increasingly becoming a priority for firms worldwide — especially as people with disabilities comprise the world’s largest minority market, spending close to $2 trillion annually.   Among global design teams, more than a third of companies (36%) have expressed executive-level [...]

This Earth Day, Forrester has published a series of new research reports to help tech leaders both navigate business risks posed by climate change and drive their firms’ sustainability transformation.   The first report ranks the Top Systemic Risks of 2022, with climate change coming in eighth. Additional insights on this topic can be found here [...]

According to Forrester, 46% of online adults in the US believe brands should take a stand on climate change. This pressure, in turn, is causing firms to “walk the talk” and act on their pledge to protect the environment.   As companies rush to capitalize on the opportunity of sustainability, a risk arises of being accused [...]

Forrester has unveiled two new reports to demystify Web3:  The first, Web3 And Web 3.0 Are Synonymous Today — But This Wasn’t Always True, describes the interchangeability of the terms “Web3” and “Web 3.0,” despite many referring to them as the same concept. Learn more about how this shift took place — over a 23-year [...]

Marketplace: Senior Analyst Alla Valente shares perspective about the supply chain barriers impacting the shortage of baby formula in the US. Read the full article here. Read more from Alla here.

Bloomberg: VP, Principal Analyst Dipanjan Chatterjee describes how CEOs and corporate directors must decide how to balance the risks of alienating customers, employees, investors, and lawmakers, pending the Supreme Court decision regarding Roe v. Wade. Read the full article here. Read more from Dipanjan here.

CNBC Europe: Following Disney’s recent earnings, VP, Research Director Mike Proulx appears on the network’s Street Signs segment to discuss why Disney+ has had a strong quarter. Watch the full interview here. Read more from Mike here.

CMO Australia: This article summarizes insights from Principal Analyst Xiaofeng Wang’s session on ethical marketing at CX APAC and the pillars required for marketing leaders to succeed. Read the full article here. Read more from Xiaofeng here.