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Latest Press Releases

Press Release

Forrester Introduces New Forrester Decisions Service For Security & Risk Leaders

9 hours ago
Service helps leaders anticipate and manage cybersecurity risks and deploy the right security technology to protect business reputation CAMBRIDGE, Mass., September 16, 2021 — To help firms better prepare, anticipate emerging threats, and protect their reputation, Forrester (Nasdaq: FORR) introduces Forrester Decisions for Security & Risk. According to Forrester, 54% of firms worldwide describe their business continuity plans as being [...]
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Press Release

Forrester gibt Agenda für CX EMEA 2021 bekannt – Das Event für Customer Experience und Marketing Leader

13 hours ago
Virtuelle Live-Konferenz bietet Führungskräften aus den Bereichen Customer Experience und Marketing ein umfassendes Programm rund um das Thema Verbraucherverhalten und Insights zur Verbesserung der Kundenerfahrung. Auftritt von Stargast Leona Lewis LONDON, 16. September 2021 — Forrester (Nasdaq: FORR) hat heute das vollständige Konferenzprogramm für die virtuelle Live-Veranstaltung CX EMEA  bekannt gegeben, das vom 30. September bis 1. Oktober 2021 stattfindet. Die [...]
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Press Release

Forrester kondigt volledige congresagenda aan voor CX EMEA 2021

13 hours ago
Virtuele live-ervaring brengt CX- en marketingleiders samen om de veranderende behoeften en prioriteiten van consumenten beter te begrijpen en de klantervaring te verbeteren LONDEN, 16 september 2021 — Forrester (Nasdaq: FORR) kondigde vandaag de volledige congresagenda aan voor zijn CX EMEA 2021 virtuele live -ervaring die van 30 september-1 oktober 2021 wordt gehouden. Naarmate de verwachtingen van klanten zich ontwikkelen, moeten organisaties [...]
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Press Release

Forrester anuncia el programa completo de la conferencia CX EMEA 2021

13 hours ago
La experiencia virtual en vivo reunirá a los líderes de CX y de marketing para comprender mejor las necesidades y prioridades cambiantes de los consumidores para mejorar la experiencia del cliente LONDRES, 16 de septiembre de 2021 — Forrester (Nasdaq: FORR) ha anunciado hoy el programa completo de su experiencia virtual CX EMEA que se celebrará del 30 de [...]
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Latest Media Alerts

Media Alert

Online Retail In Asia Pacific Will Add US$1 Trillion By 2025

September 2, 2021
While the Asia Pacific region experienced the slowest YoY growth in online retail sales globally in 2020, it still added US$230 billion, with China accounting for one-third of additional global sales. As the largest market in the region, China accounts for 82% of the total e-commerce market and grew by 15% in 2020. Overall, e-commerce [...]
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Media Alert

Australian Banks Need To focus On Hybrid Experiences And Consumer Financial Well-Being For Post-Pandemic Success

August 9, 2021
CommBank and UP provide best mobile banking apps in Australia The pandemic drove a rush to digital out of necessity, with banks racing to serve Australian consumers on digital touchpoints due to the lockdowns.  According to Forrester data, mobile apps are the touchpoint of choice for Australians to manage their finances. In 2021, 42% of [...]
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Media Alert

Forrester: Companies Must Reassess Policies And Arrangements When Planning “Return To Work”

July 7, 2021
Companies worldwide are thinking about what an ideal “return to work” scenario should look like for their employees. According to Forrester, a striking 75% of CEOs expect their office spaces to shrink. At the same time, it’s predicted that 70% of US and European companies will pivot to a hybrid work model post-pandemic. Yet every [...]
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Media Alert

E-Commerce In Western Europe Saw Record 31% Growth

June 21, 2021
The Forrester 2021 Online Retail Forecast for Western Europe shows that e-commerce in the region grew 2.5 times faster in 2020 than in 2019 which means a record growth of 31%. The countries with the most developed e-commerce markets, such as the Netherlands, Sweden, Germany, and the UK, saw the fastest rates of growth, as did food and drink, alcohol, video games, and [...]
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Latest Media Coverage

Media Coverage

Nikkei Asia – Losing Face: The Perils Of Facebook’s Asia Strategy

August 4, 2021
Nikkei Asia: Xiaofeng Wang discusses the importance of the Chinese market to Facebook, even as domestic consumers are unable to access the social network within China. Read the full article here. Read more from Xiaofeng here.
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Media Coverage

MarketWatch – Covid-Related Global Chip Shortage Will Make Back-To-School Shopping More Expensive

August 4, 2021
MarketWatch: Alla Valente analyzes supply chain issues surrounding back-to-school shopping this year. Read the full article here. Read more from Alla here.
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Media Coverage

Fast Company – How To Tell If Your Company Is Ready For Employees To Work-From-Anywhere

August 4, 2021
Fast Company: In this byline, J.P. Gownder and James McQuivey summarize the key takeaways from Forrester’s anywhere work research to help business leaders assess what’s best for their companies. Read the full article here. Read more from J.P. here and James here.
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Media Coverage

CNBC – The Global Chip Shortage Is Starting To Hit The Smartphone Industry

August 4, 2021
CNBC: Glenn O’Donnell shares how smartphone manufacturers will continue to be impacted by the global computer chip shortage. Read the full article here. Read more from Glenn here.
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