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CAMBRIDGE, Mass., May 6, 2025 — Forrester Research, Inc. (Nasdaq: FORR) today announced financial results for the first quarter ended March 31, 2025, with contract value at $290.9 million, down 7% compared with the prior year. “We expect 2025 to be marked by volatility, and this is reflected in our first-quarter metrics and the decline [...]

Agentic AI represents the next frontier in automation, enabling systems to make decisions independently and with intent CAMBRIDGE, Mass., May 6, 2025 — As generative AI evolves into agentic AI, automation becomes more sophisticated, and emerging technologies shift to large-scale deployment, firms will no longer be experimenting with AI by the end of 2025 — [...]

CAMBRIDGE, Mass., April 22, 2025 — Forrester Research, Inc. (Nasdaq: FORR) will broadcast its first-quarter earnings conference call at 4:30 p.m. ET on May 6, 2025.  The call will be available at Forrester.com. Investors who wish to hear the call should log on at least 15 minutes prior to the broadcast. Participants may pre-register for [...]

The award recognizes organizations that establish comprehensive security and risk strategies to both safeguard their enterprises and cultivate trust among key stakeholders  CAMBRIDGE, Mass., April 16, 2025 — Forrester (Nasdaq: FORR) today opened calls for nominations for its Security & Risk Enterprise Leadership Award, which recognizes organizations that implement a robust security, privacy, and risk [...]

According to Forrester’s Digital Experience Review™: North American Mobile Banking Apps, Q4 2024 evaluation, consumers view North American banks’ mobile apps as largely undifferentiated. Mobile apps have become the channel of choice for tens of millions of banking customers. Currently though, 65% of US and 62% of Canadian banking customers, respectively, want to accomplish any [...]

According to Forrester’s Digital Experience Review™: Europe Mobile Banking Apps, Q3 2024, 85% of European online banking customers use mobile apps frequently. However, to optimize the mobile banking experience, European banks need to implement more robust fraud and security measures, focus on inclusion and accessibility to deliver customer value and earn trust, and deploy more [...]

Following its initial list of the top 10 emerging technologies for 2024, Forrester has released a new report, Ten More Top Emerging Technologies For 2024, which identifies additional technologies that can deliver tangible return on investment for firms over the next two years, including: Aerial drones. Unmanned aerial drones, which can fulfill commercial tasks like [...]

According to Forrester’s report, The State Of Generative AI Inside US Agencies, 2024, agencies that embrace genAI will better serve brands, keep up with competitors, and support employee creativity.  Forrester finds that US agencies lead the field in terms of genAI adoption: more than 60% of decision-makers report that their agency is already using genAI, [...]

Financial Times: As Baidu founder Robin Li highlights “shrinking” demand for DeepSeek’s text-based AI, VP, Principal Analyst Charlie Dai shares how this announcement will accelerate AI adoption in industries in China, lower barriers for developers, and continue to intensify competition with other leading vendors. Read the full article here. Read more from Charlie here.

Forbes: Principal Analyst John Pedini outlines how personalization can help drive loyalty programs. He adds though that it’s important for brands to not get caught up in the pressure to implement 1:1 or hyper-personalization from day one. Read the full article here. Read more from John here.

Associated Press: Following recent retailer announcements, Principal Analyst Arielle Trzcinski offers perspective about current challenges surrounding same-day prescription deliveries. Read the full article here. Read more from Arielle here.

The Economic Times: In an article about uncertainties faced by Indian engineers due to layoffs in the IT sector in the US, VP, Research Director Ashutosh Sharma offers perspective about the slowdown in discretionary spending by clients of Indian IT companies and how this will impact IT job cuts. Read the full article here. Read more from Ashutosh [...]