Forrester At A Glance

Forrester is one of the most influential research and advisory firms in the world. It helps business and technology leaders use customer obsession to accelerate growth.

  • Revenue
    US$494.3 million for 2021
  • Founded
    1983
  • Founder
    George F. Colony
  • Exchange/ticker
    NASDAQ/FORR
  • Global Employees
    1700+
  • Global Regions Served
    Asia Pacific, Europe, and North America
  • Clients
    Business and technology leaders from around the world rely on Forrester to accelerate ideas and drive growth. Forrester’s clients span multiple industries and include 46% of the Fortune 500.

Global Reach

Offices and operations in 42 cities across 28 countries.

 

Functions Served

Forrester’s portfolio of services addresses the functional needs of technology, marketing, customer experience (CX), digital, sales, and product leaders.

Industry Focus

Business services, high tech, financial services, consumer, government, manufacturing, healthcare, communication, and utilities

Customer obsession is the foundation of Forrester’s strategy and research.

From accelerating digital transformation to pivoting to entirely new business models, Forrester helps firms center everything they do around their customers. Those customer-obsessed firms grow faster and are more profitable. Forrester helps clients shorten the distance between a bold vision and superior execution with a proven path to growth.

Among the Fortune 500, Forrester works with:

  • 9 of the top 10 banking companies
  • 4 of the top 5 retail companies
  • 5 of the top 7 consumer packaged goods companies
  • 5 of the top 7 healthcare companies
  • The top 2 mail, package, & freight delivery companies
  • 4 of the top 5 telecommunications companies
  • 9 of the top 10 insurance companies
  • 9 of the top 10 software & IT companies
  • 4 of the top 5 wealth management companies
  • 5 of the top 7 life sciences companies
  • 2 of the top 3 advertising & marketing agencies

Through Forrester’s proprietary Research, Consulting, and Events, leaders from around the globe are empowered to be bold at work — to navigate change and put their customers at the center of their leadership, strategy, and operations.

Research

For more than 35 years, Forrester’s research has been the North Star for business and technology leaders to see what’s now and what’s next. Forrester’s research-based insights, models, and frameworks, along with hands-on guidance, help those leaders execute on their most pressing priorities.

Consulting

Fueled by Forrester’s customer-centric research and analytics, Forrester Consulting helps clients implement modern strategies that align and empower teams to deliver on a shared vision for growth.

Events

Through immersive events, Forrester brings its research to life. These experiences offer inspirational content from industry innovators, deep-dive sessions on the most pressing topics, and high-caliber networking with peers. Aligned with Forrester’s research product portfolio and go-to-market offerings, Forrester’s flagship events include: