The Future Of CX 

Customer experience will become the through line that keeps brand purpose and customer relationships stable amid unprecedented disruption. Learn why.

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Security & Risk 2019: Cybersecurity’s Staffing Shortage Is Self-Inflicted

Current projections show that we will have nearly two million job vacancies in the security sector by 2022. However, this is a problem of our own making. Fixing this will require changes to the way we hire, train, and retain security pros.

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Apple Card Will Be Popular — Here’s Why

Apple Card has the right mix of benefits to entice consumers. Learn why.

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Insights, Analytics, And The Myth Of The Magician’s Reveal

As an analytics pro, you know that analytics is a science (requiring time and patience) and not a magic trick. Read our tips on setting expectations, so stakeholders won’t expect you to pull a proverbial rabbit out of a hat.

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PODCAST

Let’s Reverse Cybersecurity’s Self-Inflicted Staffing Shortage

On this episode of What It Means, VP and Group Director Stephanie Balaouras and VP and Principal Analyst Jeff Pollard dissect the myths, misconceptions, and half-truths within the current cybersecurity staffing shortage — and discuss a more effective way for security and risk leaders to build a complete, qualified team.

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The Future Of Work

Forrester thought leaders discuss future-of-work strategies that are tangible, measurable, and tested.

Five Steps To Zero Trust Security

How to achieve and maintain Zero Trust.

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