CXNA 2020 Last Chance Ticket Prices

We’re launching Forrester’s biggest CX event to date. And it’s designed to inspire and enable the next step in your CX journey. Register now for Super Early Bird pricing.

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Featured Insights


Finding “Friendlies” And Other Tips For Data Insights Leaders

Learn how to build a broader data and analytics community in your organization by identifying “friendlies.” 

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The 11 Vision-ary Computer Vision Platforms That Democratize Developing And Deploying AI Solutions

Senior Analyst Kjell Carlsson describes how computer vision platforms can help develop and deploy a broad range of CV models at scale.

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Uberflip Acquires SnapApp: What It Means To B2B Marketers

The purchase may signal a shift toward more thoughtful and better differentiated approaches to B2B content.

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The Customer In 2020 Searches For Meaning

Join us on a journey to the center of the customer’s hollow universe. Forrester Senior Analyst Anjali Lai and VP and Principal Analyst James McQuivey explore why customers will yearn for brands to provide something more meaningful than the rapid escalation of self-centered benefits.

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End Marketing Dissonance

Marketing effectiveness is hindered by a gap between marketers’ perceptions and customers’ realities.

Webinar: Predictions 2020

Dive deeper and get your questions about 2020 answered during our complimentary predictions webinar on January 23.

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