Featured Insights
A Lesson On Facial Recognition, Privacy, And GDPR From The Far North
What can a small Swedish town near the Arctic Circle teach you about GDPR and computer vision? You might be surprised. Senior Analyst Kjell Carlsson provides an intriguing case study.
“Why Can’t This Stupid Chatbot Do What I Want?”
For all their promise, chatbots are still decidedly imperfect. With good reason: The processes underlying their functioning are numerous and complex. But, there’s hope.
Zero Trading Fees Are Here — So Are Significant Market Cap Losses
The correct response to digital disruption is not to engage in price wars but to strengthen customer experience.
Amazon’s Rise In The Digital Ad Space
Amazon has staked its claim in the digital advertising space, challenging Google and Facebook’s dominance. In this week’s What It Means, learn how this will impact ad industry stakeholders and reshape the digital ad landscape.
A New Marketing Era
Learn practical, actionable strategies to connect with customers and drive growth.
The Future of CX
The spotlight will shine on CX as brands wrestle with disruption. Is your firm ready?
Ready to speak with Forrester? Fill out the form, and we will contact you.
Fill out the form, and we will contact you.
Thanks, we will be in touch soon. In the meantime please subscribe to our insights.