Top emerging technologies for marketers

Make smarter martech investments this year. Discover marketing use cases for 11 emerging technologies.

Download the guide

Fintech Has Grown Up

Having trekked between the ExCel convention center and central London for most of last week – Finovate Europe moved to this larger and more remote location from the historical Old Billingsgate Hall this year… Read the post

More from Forrester Blogs

See all posts

Forrester works with business and technology leaders to develop customer-obsessed strategies that drive growth.

The customer-obsessed blueprint

Created with Snap

Customer dynamics

Design principles

Created with Snap

Operating model

Anticipate changing customers and become a customer-led, insights-driven, fast, and connected organization that delivers differentiated experiences. Forrester’s operating model for customer obsession will help you win in the age of the customer.

Get Started

Consumer Marketing 2018

From Crisis To Confidence

New York | April 5–6, 2018

Data insights

Corporate character

52% of consumers now consider company values when making a purchase.

Get to know your customers »

Banks and bots

55% of financial services firms have implemented virtual assistants, or plan to do so.

Explore tech market insights »

Benchmark your CX

Get an exclusive look at the 2017 CX Index results and how to create breakaway CX.

Watch the webinar »